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Customer Service Representative- No Experience Needed

Family Credit Management

Full-time

Rockford, IL

Job description

Front Desk | $17 per hour | Full-time | Immediate Start

We’re looking for a friendly, detail-oriented Front Desk Receptionist to join our clinic. This role manages patient check-ins, scheduling, calls, and daily administrative tasks. EHR experience is a plus but not required.

Responsibilities:

  • Greet and check in patients
  • Manage scheduling, calls, and messages
  • Verify patient information & collect payments
  • Maintain an organized front desk and waiting area
  • Assist staff with administrative tasks

Qualifications:

  • Strong attention to detail & organization
  • Excellent communication skills
  • Ability to multitask in a busy environment
  • EHR or medical office experience is a bonus

Schedule:

  • Monday–Friday: 9:00am–12:00pm & 2:00pm–6:00pm
  • Saturday: 9:00am–12:00pm

Compensation:

  • $17/hour

Benefits & Perks

  • Paid Time Off: Accrued PTO for vacation and personal time.
  • Schedule: Predictable daytime hours.
  • Environment: Dynamic, active work environment (not stuck at a desk all day).

Experience:

  • Front desk: 1 year (Required)

Work Location: In person