McGee Corporation

Reports to: System Administrator

Location: On-site | Full-Time

Matthews, NC

Position Summary

The Junior System Administrator supports the daily operation, maintenance, and reliability of McGee Corporation’s IT infrastructure. This role serves as the first point of contact for employee IT issues and works closely with the System Administrator to ensure systems, hardware, and user access function efficiently across the organization.

Key Responsibilities

• System Maintenance:
  Assist with the installation, configuration, and maintenance of hardware, software, and systems to ensure optimal performance and reliability.
  
• Technical Support:
  Provide first-level technical support to end-users by diagnosing and resolving hardware, software, and basic network issues in a timely manner.
  
• User & Access Management:
  Create, manage, and maintain user accounts while ensuring appropriate and secure access to company systems and data.
  
• Documentation & Ticketing:
  Accurately document system configurations, procedures, and troubleshooting steps, ensuring all issues are properly logged and tracked in the IT ticketing system.
  
• IT Setup & A/V Support:
  Assist with IT-related setups including computers, monitors, TVs, and audio/visual equipment for meetings, trainings, and company events.
  
• Collaboration & Projects:
  Work closely with the System Administrator to support system improvements, troubleshoot complex issues, and assist with the implementation of new technologies and upgrades.

Required Skills & Qualifications

• Education:
  Degree in Information Technology or a related field preferred, but not required.
  
• Technical Skills:
  Basic knowledge of Windows operating systems, user account management, and general networking concepts. Ability to perform routine troubleshooting.
  
• Communication Skills:
  Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users.
  
• Problem-Solving:
  Demonstrated ability to analyze issues, prioritize tasks, and develop effective solutions efficiently.
  
• Work Style:
  Ability to work independently with minimal supervision while also collaborating effectively as part of a team.

Work Environment

• Full-time, on-site position (remote work not available)
  
• Work takes place in both an office and manufacturing/production environment
  
• Occasional work outside normal business hours may be required for scheduled maintenance or projects
  
• No on-call responsibilities

Join McGee Corporation and build your IT career in a hands-on environment where your skills make a daily impact.