Description:
About us
Intellum is the first-of-its-kind customer education and customer experience platform. We work with some of the biggest brands and technology companies in the world like Google, Facebook, Mailchimp and Twitter to help them provide amazing learning experiences for their customers across both on-demand and live virtual events.
We’re looking for a systems engineer to help our operations team build and scale the intellum platform as we continue to grow and support more people through their learning experience.
Summary
The primary focus of the Systems Engineer is building, maintaining, and monitoring a virtual infrastructure using automation as much as possible to achieve these goals. They should also ensure that the infrastructure is secure, fault-tolerant, well-documented, and backed-up properly. A successful candidate will have a strong focus on automation and avoid manually repeating tasks.
The ideal candidate is a self motivated person who can work independently with little supervision and can be responsible for their tasks from start to finish, they can communicate clearly with the team and actively seek help to accomplish their goals. They are comfortable taking decisions within their areas of responsibility.
Attention to detail is a very important part of the job, when submitting your resume write the phrase “details matter” on the top.
Our stack
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Applications written in ruby on rails and node, using postgresql and mongodb for storage, redis, memcached, elasticsearch, websockets, etc
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CI/CD stack based on Spinnaker and Jenkins
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Infrastructure as code with terraform + ansible
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Multiple cloud providers AWS + Google Cloud
Requirements:
Responsibilities:
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Collaborate closely with software engineers to provide them with the best possible development experience
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Implements application level changes to rollout new tools and adapt to new infrastructure.
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Automate processes and workflows to reduce the workload and ship products faster.
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Create and manage technical infrastructure documentation and training documents for departmental use.
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Work with software engineers to ensure application updates fit with the infrastructure and modify it as needed.
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Monitor virtual infrastructure and be part of a 24x7 on-call rotation to respond to alerts.
Required Skills:
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3+ years of experience working in infrastructure and operations. SRE, systems engineering, sysadmin, etc.
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Demonstrable coding skills or software engineering experience
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Experience in developing solutions using server automation tools such as Ansible.
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Experience with Cloud computing Amazon Web Services and/or Google Cloud
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Experience writing and maintaining CI/CD pipelines and services.
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Familiar with SQL databases such as PostgreSQL.
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Ability to dig into unfamiliar code bases.
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A sense of comfort working in a team-oriented and collaborative environment
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Can communicate clearly and seek help and support proactively
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Takes ownership of tasks and leads them to completion
Bonus skills (not required)
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Familiarity with Ruby on Rails stack
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Technical writing
Education
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Bachelor’s degree in Computer Science or related technical field
Physical Requirements/Work Environment:
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Occasional irregular work hours, including being part of a 24/7 on-call weekly rotation
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Dexterity of hands and fingers to operate a computer keyboard, mouse, etc.
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Extended time viewing a computer monitor
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Sitting or standing for extended periods of time
