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Network and Computer Systems Administrator / IT Professional

21st Century General Agency

Permanent | Full-time

Richardson, TX

Job description

VeriPic develops cloud-based and on-premise software used by Law Enforcement agencies to securely manage digital evidence. We run production workloads in Microsoft Azure Government Cloud, maintain VMware-based internal infrastructure, and operate in a CJIS-certified environment.

We’re hiring an IT Systems & Cloud Administrator to own our internal IT and cloud operations, support customer deployments, and help keep our public-facing websites running smoothly. This is a hands-on role with real responsibility and a direct impact on customers.

What You’ll Do

Infrastructure & Security (Internal IT)

  • Administer and maintain internal servers (VMware), storage, backups, and monitoring
  • Manage routers, switches, VPNs, and firewalls
  • Implement and enforce security best practices aligned with CJIS requirements
  • Maintain Microsoft SQL Server environments for internal operations
  • Handle endpoint/device management, access control, and internal IT support as needed

Cloud Operations (Microsoft Azure Government Cloud)

  • Manage and secure Azure Government subscriptions, networking, and identity/access
  • Support cloud operations including monitoring, cost tracking, patching, and backups
  • Help design/maintain resilient environments for customer deployments
  • Ensure proper logging, auditing, and access governance

Customer Deployment & Support

  • Assist with onboarding and deployment for new customer agencies (cloud and on-prem)
  • Troubleshoot technical issues with customers and internal teams
  • Coordinate with engineering teams (C/C++/Go/Python/C#) as needed for escalations
  • Document deployment procedures, runbooks, and support workflows

Web Presence

  • Maintain and support company websites (web apps and WordPress)
  • Handle DNS, SSL certificates, hosting settings, uptime monitoring, and basic updates/plugins

Required Qualifications

  • 3+ years experience in IT infrastructure / systems administration or similar role
  • Strong networking fundamentals (TCP/IP, routing, switching, VPNs, DNS)
  • Experience administering firewalls and security controls
  • Hands-on experience with Microsoft Azure (preferably Azure Government Cloud)
  • Familiarity with virtualization (VMware), Windows Server administration, and patching processes
  • Experience with Microsoft SQL Server administration (basic to intermediate)
  • Strong troubleshooting skills and comfort supporting external customers
  • Excellent documentation and communication habits

Nice-to-Have Qualifications

  • Experience supporting CJIS, FedRAMP, HIPAA, or other regulated environments
  • Azure certifications (AZ-104, AZ-500, etc.)
  • Experience with Active Directory / Azure AD / Entra ID, MFA, conditional access
  • Familiarity with SIEM/logging tools and security incident response
  • Experience with WordPress administration, hardening, and troubleshooting
  • Basic scripting skills (PowerShell, Python, Bash)
  • Familiarity with DevOps tooling, CI/CD, or infrastructure-as-code (Terraform)

Work Environment

  • Mix of Azure Government cloud and on-prem deployments
  • VMware-based internal systems and Microsoft SQL Server
  • Security-forward environment (CJIS certified)
  • Small team, high impact, direct ownership of systems

Compensation & Benefits

  • Competitive salary based on experience
  • Health benefits (Medical, Dental)
  • Base salary plus up to 35% bonus based on company performance
  • Opportunity to pre-mine company's own crypto coin
  • Paid time off and holidays
  • Opportunity to work in public safety technology with meaningful real-world impact

Important Requirements

  • Must be eligible to work in the U.S.
  • Must be willing to undergo background screening appropriate for CJIS environments
  • Some occasional travel may be required for customer deployments (advance notice provided)

How to Apply

Please submit your resume and a short note describing:

  • Your experience with Azure (or Azure Government),
  • Your experience managing firewalls/networking, and
  • A deployment or customer support challenge you’ve solved.

Job Types: Full-time, Permanent

Pay: From $75,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off

Experience:

  • Microsoft Azure: 1 year (Preferred)

Location:

  • Las Vegas, NV 89119 (Preferred)

Work Location: In person