Customer Service Associate / Cashier
Fluffies Hot Chicken & Frankie Rolls
Full-time | Contract
New York, NY
Job description
About the role
This role will support execution of workflows and operational processes that enable Tandem to fulfill its mission of expediting access to critical medications. The work involves direct interaction with systems and procedures that affect the experience of both patients and providers.
The and requires quickly learning and applying complex operational processes. It involves regular engagement with real-world healthcare scenarios, particularly around prescription access and coordination. The role offers exposure to the challenges and pace of an early-stage company and provides a valuable opportunity to develop a detailed understanding of how the U.S. healthcare system operates from an operational perspective.
This is a remote contractor (40 hours / week) position, and we are looking for candidates who can start immediately.
If you join, you will:
- Become an expert in the world of medication access, ranging from how every relevant type of health insurance process works to how GoodRx coupons work under the hood
- Work with doctor’s offices, insurance companies, nonprofit foundations, and pharmacies to help get prescriptions processed efficiently
- Master proprietary software tools to execute operational workflows efficiently, while continuously adapting and optimizing processes
We’ll be most excited if you:
- Have experience in a role that requires analytical problem solving, operational rigor, and outcome ownership
- Know how to deal with ambiguous problems and effectively resolve
- Able to master new complex technology tools quickly and work with data
Job Types: Full-time, Contract
Pay: $30.00 - $34.00 per hour
Expected hours: No less than 40 per week
Schedule:
- Monday to Friday
Education:
- Bachelor's (Required)
Work Location: Remote