Mid Network Engineer
Na Ali'i Consulting & Sales, LLC.
Full-time
Fort Knox, KY
Job description
Overview:
Nakupuna Prime is seeking a Mid Network Engineer to support the Army Human Resources Command. We are actively staffing contingent positions with a start date during the contract transition phase between December 12-26, 2025. This role ensures smooth day-to-day operations by addressing technical issues promptly, supporting end-users, and optimizing system performance. The ideal candidate is a proactive problem-solver with strong technical expertise and excellent customer service skills.
Responsibilities:
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.
- Proactively monitor critical IT services, systems, cloud services, cloud-hosted applications, and infrastructure, providing real-time visibility into performance, availability, and security
- Provide technical support for incident response, service degradations, outages, and other service interruptions
- Investigate hardware and software problems related to monitoring tools and perform configuration and corrective actions as required
- Maintain detailed logs of issues, solutions, and system changes
- Generate, provide, and brief regular reports and analyses of system performance, identifying trends, potential issues, and areas for improvement to ensure optimal IT service delivery
- Develop and maintain documentation on the IT service monitoring framework, to include monitoring procedures, alert thresholds, and reporting requirements
- Architect, design, pilot, install, integrate, patch, troubleshoot, repair, sustain, and modernize the IT service monitoring framework
- Participate in audits and ensure compliance with regulatory requirements.
Skills/Qualifications: The candidate must be self-motivated, pay close attention to detail, and have good oral and written communication skills. Additional certifications may be required as prescribed by DoDD 8140 (e.g., Network+ CE, Security+ CE, CASP CE).
Education and Experience: The following are desirable levels of experience:
- Bachelor’s degree in any technical or managerial discipline is preferred.
- A minimum of five (5) years of professional experience desired
Clearance Requirements: Must be a U.S. Citizen. Must be able to obtain and maintain an active Secret clearance. An interim is required before receiving a formal job offer.
Work Location: Fort Knox, Kentucky. Telework may be authorized once approved by the Government.
Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:
- Ability to perform repetitive motions with the hands, wrists, and fingers.
- Ability to engage in and follow audible communications in emergency situations.
- Ability to sit for prolonged periods at a desk and working on a computer.
The role supports operations 24 hours per day, 7 days per week, 365 days per year.