Medco Global Services LLC

About Us: Medco Global Services LLC is a trusted leader in medical revenue cycle management, providing efficient, accurate, and secure solutions for healthcare providers. As we continue to grow, we are looking for a dedicated IT Systems Administrator/IT Support Engineer to join our team.

Job Description: We are seeking a skilled System Administrator with hands-on experience in Linux, MySQL, open-source tools, and virtualization. The ideal candidate is proactive and diligent, taking responsibility for a wide variety of tasks, and confident working either independently or cooperatively.

Key Responsibilities:

• Management of Linux environments - patching, updates, general upkeep
• Monitoring of services and speedy troubleshooting
• Database management (MySQL)
• Software deployment, upkeep, and bug reporting
• Utilize and adapt open source tools for company use
• Execute any virtualization requirements for the company or internal teams
• Manage Windows Active Directory
• Maintain the company wide networking system
• Collaborate with internal teams to resolve technical problems and implement improvements
• Provide technical support for user desktop issues
• Take ownership of tasks and ensure timely resolution of IT-related issues
• Proactively develop monitoring systems and preemptive solutions
• Provide excellent customer service and maintain positive relationships with end users

Technologies

• Linux - strong experience preferred
• MySQL
• Nginx
• DNS
• ESX (virtualization)
• CISCO Routers/catalyst series switches
• VOIP phone system

Required Skills and Qualifications:

• Bachelors degree in Information Systems, Information Technology, or something similar
• Strong experience with Linux
• Proficient with open-source tools and technologies
• Experience with Windows domain controllers and network administration
• Solid troubleshooting skills for desktop issues (hardware/software)
• Ability to work independently and take full responsibility for resolving technical issues
• Excellent communication skills
• Ability to solve IT issues with utmost professionalism and efficiency

Preferred Qualifications:

• Relevant certifications in IT support or systems administration (e.g., CompTIA, Microsoft, Linux)
• Experience with scripting and automation tools
• Familiarity with networking protocols and security practices

*PAY IS BASED ON EXPERIENCE*

• Job Type: Full-time in person

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person