RIVERSIDE MEDICAL CENTER

The EMR Application Manager is responsible for planning, coordinating, monitoring and implementing applications to achieve organizational goals. Responsible for direct supervision of staff. Must have effective verbal and written communication skills, demonstrate confidence, creativity, effective organizational and project management skills, and a service orientation combined with solid technical skills. Demonstrated leadership ability, effectiveness in supervising, evaluating, training, discipline and motivating staff. Demonstrated effectiveness in problem-solving and implementation of new programs.

Essential Duties

• Assist with hiring, orienting, training, conduct performance evaluations, handle disciplinary issues, and provide an open and service-oriented work environment with established clear and concise work procedures and productivity goals and strong levels of employee engagement.
• Collaborate with analysts, technical staff and application owners with all phases of the System Development Life Cycle.
• Develop, establish and implement department goals and objectives in collaboration with EMR Director.
• Develop, implement and enforce organizational and department-specific policies and procedures.
• Identify timelines and staffing requirements and supervise the work of all direct reports to ensure effective and efficient departmental operations.
• In collaboration with stakeholders and departmental leadership, ensure compliance with regulatory and audit agency requirements.
• Manage the operation, monitoring, maintenance, development, upgrade and support of information technology applications.
• Participates in change management responsibilities.
• Responsible for assisting EMR Director with customer satisfaction, vendor contracts and associated invoices, quality control, problem management and resolution within product lines.
• Serve as resource, primary advisor, and mentor for all direct reports.
• Develop personnel by providing opportunities and training to enhance individual employee's career development.
• Work with stakeholders to define business and system requirements for existing and new implementations.

Required Experience

• Minimum of 3 years’ experience in information technology in the healthcare environment combined with experience in managing projects and resources.

Required Licensure/Education

• Minimum of a Bachelor's Degree in Information Technology, Health, Science, Business
• EPIC Certification

Employee Health Requirements

Exposure to:

Chemicals: N/A

Video Display Terminals: High

Blood and Body Fluids: None

TB or Airborne Pathogens: None.

Sensory requirements (speech, vision, smell, hearing, touch):

Speech: Communicating via telephone, radio, to co-workers/public

Vision: Read computer screens, driving, observing work site

Smell: N/A

Hearing: Communicating via telephone/radio, to co-workers/public; listening to equipment

Activity/Lifting Requirements

Shift: Days

Percentage of time during the normal workday the employee is required to:

Sit: 15%

Twist: 4%

Stand: 20%

Crawl: 0%

Walk: 25%

Kneel: 1%

Lift: 3%

Drive: 0%

Squat: 1%

Climb: 8%

Bend: 5%

Reach above shoulders: 10%

The weight required to be lifted each normal workday according to the continuum described below:

Up to 10 lbs: Frequently

Up to 20 lbs: Occasionally

Up to 35 lbs: Not Required

Up to 60 lbs: Not Required

Up to 75 lbs: Not Required

Up to 100 lbs: Not Required

Over 100 lbs: Not Required

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): Carrying supplies, equipment, files

Maximum consecutive time (minutes) during the normal workday for each activity:

Sit: 30

Twist: 15

Stand: 60

Crawl: 0

Walk: 30

Kneel: 10

Lift: 20

Drive: 0

Squat: 5

Climb: 10

Bend: 10

Reach above shoulders: 5

Repetitive use of hands (Frequency indicated): Frequent

Simple grasp normal weight: up to 10lbs.; Normal weight 5-10 lbs Frequently

Pushing & pulling Normal weight: <50 lbs Occasionally

Fine Manipulation: Computer keyboard; telephone keyboard; calculator; calibrating equipment.

Repetitive use of foot or feet in operating machine control: Driving, operating heavy equipment, operating dictaphone - Occasionally

Environmental Factors & Special Hazards

Environmental Factors (Time Spent):

Inside hours: 8

Outside hours : 0

Temperature: Normal Range

Lighting: Average

Noise levels: Average

Humidity: Normal Range

Atmosphere: Normal

Special Hazards:

Protective Clothing Required: None