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IT Operations Manager

RISE SNF Management LLC

Full-time

Hickory, NC

Job description

IT Manager – Business Process & Technology Integration

Job Overview:
M. Bohlke Veneer Corp. is seeking a well-rounded IT Manager who not only has a strong foundation in IT infrastructure but also excels in software development and business process optimization. This role requires a unique blend of technical expertise and business acumen — someone who can manage servers and networks when needed, but more importantly, understands how to leverage technology to streamline accounting, manufacturing, and administrative processes.

The IT Manager will oversee a small IT team (help desk + programmer) while collaborating closely with leadership and department managers to streamline workflows, improve data visibility, and drive digital transformation.

Key Responsibilities

1. Business Process & Software Development

  • Analyze business processes across accounting, manufacturing, and operations to identify automation opportunities.
  • Design, develop, and maintain custom software solutions using Visual Studio (C#, VB, ASP.NET) and SQL.
  • Integrate ERP (SAP ECC) with custom applications, reporting, and data tools to improve efficiency.
  • Collaborate with department heads to translate business requirements into technology solutions.
  • Mentor internal programmer on best practices in software development and process improvement.

2. ERP / SAP Management

  • Manage, support, and optimize the company’s SAP ERP environment.
  • Customize and extend ERP functionality through VB/SQL program tie-ins and reporting.
  • Provide training and user support to ensure ERP adoption and efficiency.

3. IT Operations & Infrastructure

  • Oversee daily IT operations, including servers, SANs, virtualization (VMware), and backups (Veeam).
  • Maintain secure and reliable networking (SonicWall, VLANs, switches, Wi-Fi).
  • Ensure cybersecurity best practices (CrowdStrike EDR, firewall configuration, user awareness training).
  • Oversee help desk support for 250+ employees across the company.

4. Strategy & Leadership

  • Work directly with the IT Director and senior management to align IT initiatives with business goals.
  • Lead IT projects that deliver measurable business value.
  • Stay current with emerging technologies in ERP, automation, and manufacturing IT.
  • Manage vendor relationships and negotiate contracts for cost-effective solutions.

Qualifications

  • Bachelor’s degree in IT, Computer Science, or related field.
  • Strong communication skills with the ability to explain technical concepts in business terms.
  • Proven experience in software development (C#, VB, ASP.NET, SQL) and ERP systems (SAP ECC or similar).
  • Experience in process automation, systems integration, or business intelligence.
  • Solid knowledge of IT infrastructure (servers, VMware, SANs, firewalls).
  • Previous experience managing IT staff or projects.
  • Certifications (ITIL, ERP, security, or cloud) are a plus.

Why Join Us?

  • Opportunity to make a direct impact by modernizing and automating a unique manufacturing business.
  • Work in a collaborative environment where IT is seen as a strategic partner, not just support.
  • Competitive salary, health/dental/vision insurance, retirement plan with match, and performance bonuses.
  • Professional development and training support.

How to Apply:
Submit your resume and a cover letter highlighting your business process automation and software development experience to [email protected] or apply at www.mbveneer.com.

Equal Opportunity Employer
M. Bohlke Veneer is an equal opportunity employer. We respect diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Experience:

  • IT management: 3 years (Required)

Ability to Commute:

  • Fairfield, OH 45014 (Required)

Work Location: In person