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Brick and Vine LLC is a self-managing owner-operator of workforce and market-rate housing with 1,600 apartments across Alabama, Kentucky, and Oklahoma. We're growing, and we need an Entrata Specialist who's as comfortable launching new products as they are keeping the day-to-day running smoothly.

What You'll Spend Your Time On

Most of your time — about half — will be spent on structured implementation projects: standing up new inventory tools, screening software, and other Entrata products, as well as onboarding acquired portfolios into the system. These are planned initiatives with defined timelines, and you'll be a key player in getting them across the finish line.

The rest of your time is split across systems administration, user support and ticket resolution, employee onboarding, and managing API integrations with third-party software. Training is part of the role too — primarily for new leadership and staff coming onto the platform.

RESPONSIBILITIES

Systems Administration

• Configure and maintain user access, menus, security settings, and user role permissions
• Troubleshoot and resolve application technical issues and support tickets
• Test and evaluate service packs, plugins, and system customizations

Implementation & Integration

• Implement and launch new Entrata products, tools, and integrations across the portfolio
• Onboard acquired and new properties into the system, coordinating with outside compliance contractors, Property Management, and Asset Management to ensure proper setup
• Manage and configure third-party API integrations (screening, payments, utility billing, and similar vendors)
• Support data migration and property onboarding workflows

Training & Documentation

• Design training curriculum, agendas, and exercises that demonstrate system functionality
• Develop and maintain training materials including handbooks, instructional guides, multimedia visual aids, and computer tutorials
• Provide onboarding training for new employees and ongoing training for existing staff
• Conduct monthly staff meetings to review procedures and answer questions
• Partner with Property Management to develop and deliver quarterly training sessions
• Document system changes, application updates, and procedural changes for staff reference

WHAT WE ARE LOOKING FOR

• Minimum 3 years of hands-on Entrata administrative experience including implementation, troubleshooting, API configuration, and working knowledge of core products and add-ons — this is a hard requirement
• Experience with user role architecture and permission structures in Entrata
• Hands-on experience managing third-party integrations (screening, payments, utility billing, or similar vendors)
• Experience with data migration and property onboarding workflows
• Comfortable managing multiple projects with defined timelines
• Able to communicate clearly with property management, leadership, and third-party vendors
• Proficient in Microsoft 365 and project management software
• Basic SQL or data querying ability preferred
• Available during standard Central Time hours, with occasional flexibility
• Proactive and independent with the ability to take initiative
• Excellent time management skills with a proven ability to meet deadlines

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

ABOUT BRICK & VINE

Brick & Vine is a growing property management company focused on providing quality workforce housing across multiple U.S. markets. We combine strong operational systems with a tech-forward, people-first approach — backed by a major Bay Area investment manager and a team with deep experience across single-family rentals, construction, fintech, private equity, and institutional real estate.

Our mission is simple: improve homes, support residents, and create long-term value in the communities we serve. We're building a team of people who are reliable, hands-on, and excited to grow with a company that rewards initiative and accountability.

Brick & Vine is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All hires are subject to a background check.

Job Type: Contract

Pay: $36.00 - $40.00 per hour

Experience:

• System administration: 3 years (Required)
• Entrata Admin: 1 year (Required)

Work Location: Remote