Meijer

Position: IT Infrastructure Manager IT Infrastructure and Operations Management

• Facility IT Oversight: Manage and maintain IT infrastructure, including servers, networks, and hardware, to ensure uninterrupted operations at the Milton facilities and other sites as required.
• Travel Required: Travel to US facilities as needed to provide hands-on support, lead IT projects, and address critical infrastructure issues as needed.
• Surveillance and Display Systems: Ensure cameras and display systems (e.g., TVs) are operational and up-to-date, working closely with the Maintenance team for timely issue resolution.
• Asset Management: Oversee IT equipment inventory, ensuring updates and tracking are accurately recorded in Jira.

Team Leadership and Task Coordination

• Team Supervision: Lead and manage IT support staff fostering a collaborative and high-performance team culture.
• Task Delegation: Assign and prioritize tasks, ensuring timely completion and adherence to deadlines.
• Ticket Management: Ensure all support tickets are up-to-date and fully documented in Jira for transparency and accountability.

Collaboration and Stakeholder Engagement

• Interdepartmental Collaboration: Work closely with facility managers, Maintenance teams, and industrial operations to ensure IT setups and configurations meet operational needs.
• MSP and Vendor Coordination: Liaise with external MSPs and vendors for specialized support, implementations, and hardware/software procurement.
• Incident Management: Maintain effective communication during outages or incidents, providing timely updates and resolutions.

IT Support and Troubleshooting

• End-User Support: Troubleshoot and resolve issues with laptops, printers (label and standard), desk phones, and other end-user devices.
• Onboarding and Offboarding: Manage employee onboarding/offboarding, including IT equipment setup, retrieval, and system access configurations.

Compliance, Security, and Audit

• Policy Adherence: Ensure compliance with company IT policies, industry standards, and regulatory requirements.
• Security Audits: Conduct regular audits to identify vulnerabilities and implement measures to mitigate risks.

Project and Vendor Management

• Project Oversight: Track IT project progress across facilities, ensuring milestones are met and deliverables align with business objectives.
• Vendor Engagement: Oversee vendor contracts and service agreements, ensuring optimal service delivery and cost-effectiveness.

Reporting and Continuous Improvement

• Performance Reporting: Provide management with regular updates on infrastructure performance, incidents, and ongoing improvements.
• Process Optimization: Identify opportunities to enhance IT systems and workflows to drive efficiency and scalability.

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Milton, FL 32583 (Required)

Ability to Relocate:

• Milton, FL 32583: Relocate before starting work (Required)

Work Location: In person