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SOC Analyst Tier I (Shift Work)

Crest Security Assurance

Full-time

Smyrna, GA

Job description

The Senior Cyber Security Analyst will be responsible for the following:

  • Analyzes complex local and wide area network systems, including planning, designing, evaluating, selecting operating systems, Virtual Network Technologies in Azure, Hybrid cloud solutions, and AWS, protocol suites. This includes configuring communication media with concentrators, bridges, and other devices.
  • Resolves difficult interoperability problems to obtain operation across all platforms including E-Mail, files transfer, multimedia, teleconferencing and the like.
  • Configures systems to user environments.
  • Acts as a technical project leader or provide work leadership for lower-level employees. Excludes those with full supervisory responsibilities.
  • Applies advanced technical cyber principles, theories, and concepts. Contributes to the development of new principles and concepts.
  • Works on unusually complex technical problems and provides solutions which are highly innovative and ingenious.
  • Works under consultative direction toward predetermined long-range goals and objectives. Assignments are often self-initiated.
  • Determines and pursues courses of action necessary to obtain desired results.
  • Work checked through consultation and agreement with others rather than by formal review of superior.
  • Develops advanced technological ideas and guides their development into a final product. Erroneous decisions or recommendations would typically result in failure to achieve critical organizational objectives and affect the image of the organization's technological capability.
  • Serves as organization spokesperson on advanced projects and/or programs.
  • Acts as advisor to management on advanced technical research studies and applications.

Primary Responsibilities:

  • Analyzes and defines security initiatives that will help to protect and control all private, confidential customer data. Works closely with the Engineering leadership and the Spidernet team to perform security audits and risk assessments and will also assist in defining and building security controls.
  • Assists leadership in development and establishment of strategic and tactical information security and risk management plans and other network-based equipment. In addition, this includes development of policies, standards and procedures, education and training programs.
  • Identifies, evaluates, recommends, and implements enhancements to assigned systems, products and facilities as appropriate to the needs of our customers.
  • Keeps abreast of current security technologies and facilities (e.g., security products, network and anti-malware technologies) as they become available and educates peers with knowledge obtained.
  • Provides SIRT (Security Incident Response Team) problem resolution assistance and will coordinate investigation and resolution of security incidents. Will also provide off-hour on-call support for SIRT related issues.
  • Works closely with Spidernet team and customers to monitor, assess, update and improve plans and programs. (e.g., SIRT Plan, Computer Service Interruption Plans, Disaster Recovery Plans and program, Security Strategy)
  • Develops and publishes Information Security policies standards and procedures, related to securing and protecting information. The development of these documents will be based on knowledge of industry best practices, compliance requirements and regulations, as well as in accordance with customer's environment and processes and mission.
  • Performs vulnerability scans, penetration tests, medical device audits, patch management reviews, as well as security and risk assessments. Manages remediation plans and task lists resulting from security-based audits, scans and reviews.
  • Coordinates responses to information security incidents, internal and external audits, and departmental and corporate exercises and drills.
  • Creates, manages and maintains customer and internal security awareness programs
  • Collaborates with IT and leadership to manage information security vulnerabilities.
  • Identifies and pursues opportunities for the continuing professional development of self to enable increased understanding of the various cyber security functions and how new information technology can be applied at Spidernet and customer base
  • Maintain and enhance Internet of Things (MIoT) platform
  • • Collaborate with the Spidernet team on placing devices behind a Network Access Control (NAC) and PAM (Privileged Access Management) platforms
  • Performs assigned work safely adhering to established departmental safety rules and practices. Reports to Management, in a timely manner, any unsafe activities, conditions, hazards or safety violations that may cause injury to oneself, other employees, and customers
  • Provide Level 2+ technical assistance and support for incoming technology requests related to computer systems, software, project management, and hardware.
  • Maintains on-call availability to respond to network issues and up-time; must be flexible and available with the scheduling.
  • Successful provisioning as well as supervision of installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure. This also includes the installation of new systems, rebuilding existing systems, configuration of hardware, peripherals, services, settings, directories, storage, etc. in accordance with customer and NIST standards.
  • Configuration management of Local Area Networks (LANs), Wide Area Networks (WANs), network segments, and Internet and Intranet systems to ensure operability. Installation and maintenance, network hardware and software, analyze problems, and monitor networks to ensure their availability to users.
  • Supports acquisition of hardware and software as well as services as needed.
  • Systematic thinker that works independently on specific projects and acts as lead or Project Manager or a technical consultant where experience and knowledge span multiple projects.
  • Ensures all design decisions are evaluated analytically and in a systematic manner in accordance with approved technical approaches, processes, and procedures.
  • May provide supervision and guidance for one or more team members including task and work product deliverables.
  • Works closely with network operations, systems and other groups on business projects, assignments, problems, etc.
  • Determines and pursues courses of action necessary to obtain desired outputs, whether solutions or products, which may include baseline performance (SLA’s, etc.), Incident management and Problem Management.
  • Ensures proper documentation for the corporate knowledge base, including design, procedural and lessons learned. This also includes maintaining and updating existing documentation.
  • Monitors the Network and System Enterprise with provided tools to ensure the health of the critical client solutions.
  • Maintains on-call availability to respond to network issues and up-time; must be flexible and available with the scheduling.
  • Contributes to technical artifacts through team/program SharePoint and/or communities of practice.
  • Staff projects and maintain the resource plan.
  • Assigns and reviews tasks, provides mentoring, manages performance feedback, training, and professional development opportunities to help individuals reach their full potential.
  • Manages the performance of internal and external service providers to ensure the implementation of deliverables and resulting client satisfaction. Interfaces with external technical parties to optimize delivery of services.
  • Highly proficient in Windows Active Directory and DNS technologies
  • Highly proficient in hardware and virtual firewalls: Cisco, Palo Alto, Microsoft or similar

Education and Experience:

  • University degree or equivalent education and experience
  • Between 10+ years of concentrated experience in computer technology or computer services
  • Expert knowledge in evaluating vendor products and making recommendations to purchase hardware and software.
  • Knowledgeable in setting up administrator and service accounts.
  • Knowledgeable in network security procedures, best practices, and implementation.
  • Ability to troubleshoot software issues and customer applications as required.
  • Has achieved industry standard certifications, e.g.: Security+, CCNP, CCNA, Network+, MCSA.
  • Excellent documentation skills are required.

About Spidernet:

Spidernet helps your business stay safe! By constantly evaluating and implementing technologies to meet our customers’ business goals, Spidernet enables our customers to do more with always-on applications accessible from an ever-growing number of devices. Cloud computing and hybrid technology solutions offer exciting new opportunities to reduce costs and simplify management while providing infrastructure that can scale to handle business growth and changing requirements. Spidernet will ensure the right combination of services for your business. We are committed to customer success!

What benefits do we provide?

  • Flexible schedule
  • Company laptop with docking station
  • Company cell phone with paid data services
  • Mileage reimbursement for traveling cost
  • 401K
  • Major holidays off
  • PTO
  • Health Benefits for Primary and Dependents

Job Type: Full-time

Job Type: Full-time

Pay: $89,127.45 - $140,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: Hybrid remote in Wayne, PA 19087