Gibsons Restaurant Group

Job Description: This is a senior-level IT position that reports directly to the Chief Technology Officer. The IT Systems Administrator’s role is to ensure all systems remain running and highly available, ensure the IT department's operation is in alignment with the organization’s business objectives, and support resolving tech issues across the organization.[GH1] [SB2] [GH3] This position will plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT and other departments as they relate to technology.

Responsibilities include (but are not limited to):

· Support the IT department’s operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources

· Support the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals, and Office Automation equipment

· Make recommendations for the improvement and growth of the IT infrastructure and IT systems

· Support front-line tech challenges across departments

· Keep current with the latest technologies

· Develop, implement, and document all IT policies and procedures

· Generate reports for departments as needed

· Coordinate with external partners and vendors that support IT efforts

· Perform other duties as requested

Physical demands:

· Must be able to maintain a high-level walking and standing, occasional lifting, pushing, pulling, kneeling and crouching.

Requirements:

· Demonstrable experience supporting company-wide computers, servers, and systems

· Demonstrable experience with Microsoft Office products

· Working knowledge of web-based office phone systems and related phone equipment

· Hands on with fixing minor PC repairs, printer repairs, phones, etc.

· Ensure that all systems are backed up everyday

· Capable of working independently or as part of a team

· Collaborate effectively across multiple departments

· Ability to establish priorities and meet deadlines efficiently and effectively

· Excellent organizational and communication skills (written and verbal) and attention to detail

· Willingness to go above and beyond the job description and pitch in wherever necessary to get the job done

Desired Experience:

· AS400 / Power9

· Avaya IP office and related phone equipment

· Cognos or related data/BI tool (Power BI, Tableau, SQL) for report generation

· Microsoft Active Directory & Admin Tools

· Any programming experience

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person