Job Summary:
Plays a key role in ensuring the smooth operation of the organization's IT systems, including cybersecurity management, hardware installations, and software deployment. Oversees day-to-day IT operations and works closely with senior leadership to align technology strategies with organizational goals.
Key Responsibilities:
Cybersecurity:
- Implement and manage cybersecurity strategies to protect the organization's network, systems, and data from potential threats and breaches.
- Monitor network traffic and perform regular vulnerability assessments and security audits.
- Ensure compliance with industry security standards and best practices, including PCI compliance.
- Provide guidance and training to all employees on cybersecurity best practices and potential threats (e.g., phishing, malware) and data protection policies and procedures.
IT Infrastructure Management:
- Oversee the installation and configuration of laptops, desktops, and other end-user devices to ensure employees are equipped with the necessary hardware and software.
- Collaborate with vendors for hardware and software procurement, ensuring the best value and functionality for the organization.
- Troubleshoot and resolve hardware and software issues across Gateway locations.
- Administer internal servers, databases, and networking systems to ensure optimal performance and uptime.
- Implement and manage backup solutions to ensure ongoing business continuity.
- Lead projects such as hardware rollouts, software migrations, system upgrades, and installation of operating systems and business applications and ensure timely completion.
- Assist in the development and execution of IT strategies to improve operational efficiency and effectiveness while working with department and location managers.
Software, System, and Other General Administration:
- Manage the deployment and licensing of software applications across the organization, including coordinating software updates and patches. This includes, but is not limited to, Microsoft Office 365, SharePoint, Point-of-Sale terminals, and other proprietary software across company locations.
- Provide IT support and guidance for critical business software applications and systems.
- Manage WAN and LAN networks and network devices using multiple WAN technologies.
- Work with HR, and directly with employees, involving employee setup, termination, and access changes.
- Maintain comprehensive documentation for IT systems, processes, and procedures.
Qualifications:
Education:
- Associate’s degree, or higher in Information Technology and Network Administration or 3-5 years of related field or equivalent work experience.
Skills & Competencies:
- Strong knowledge of operating systems (Windows, Linux is a plus) and business applications (Microsoft Office, etc.).
- Familiarity with server management, networking, and cloud technologies.
- Strong knowledge surrounding data backup and recovery systems.
- Proficient in troubleshooting hardware and software issues across various platforms.
- Strong understanding of cybersecurity threats and solutions, including risk assessment and mitigation strategies.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and prioritize tasks effectively.
- Self-motivated and high degree of effective time-management.
Other Requirements:
- Ability to occasionally work in confined spaces and carry up to 50 lbs.
- Attend training, on-line and/or in-person, to keep up to date on emerging technology and best practices.
- Performs all other duties as assigned.
- Minimal travel outside of company territories is required.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Compensation Package:
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Red Bud, IL 62278 (Required)
Work Location: In person
