Technical Systems Administrator
Academy of Art University
Full-time
Remote
Job description
Driven. Engaging. Innovative. Do these words motivate you? If so, then we want to talk with you.
Key responsibilities include:
- Configure, monitor, document, and maintain Brightspace and all integrated instructional systems.
- Ensure that Brightspace and related systems work properly. Independently identify, track and confidently resolve system issues.
- Configure, document, and manage organizational hierarchy, roles, and permissions.
- Develop, maintain, and enhance access to learning data through standard and custom reporting, including the creation, maintenance, and dissemination of custom reports leveraging Brightspace data sets and Advanced Data Sets (ADS) via Brightspace Analytics Builder.
- Improve efficiency and consistency through light scripting and API-based automation.
- Troubleshoot and resolve issues relating to system functionality and integrations (e.g., LTIs, APIs, OAuth connections).
- Review and monitor system integrations, system logs, and error reporting.
- Perform monthly testing and additional quality assurance for Brightspace and related systems.
- Respond to and resolve complex help desk escalations.
- Be available outside standard working hours to address critical or emergency issues as needed.
Qualifications:
- Experience as a technical system administrator of Brightspace or similar LMS.
- Experience with QA and acceptance testing
- Strong understanding of Brightspace data sets and Advanced Data Sets (ADS) and familiarity with custom reporting using Analytics Builder or similar tools.
- In-depth understanding of organizational structure, file systems, user management and permissions.
- Bachelor’s degree in Information Technology, Computer Science, or equivalent relevant professional experience.
- Familiarity with light scripting and the use of APIs to support automation and data workflows.
- Excellent verbal and written communication skills with the ability to clearly communicate technical and complex information.
- Ability to manage multiple priorities, work independently, and respond effectively to urgent or emergency situations.
- Proven ability to collaborate with others at all levels of the organization and external vendors.
Benefits:
Compensation:
$75,000 to $80,000.00 based on experience and location
Application Deadline: January 28, 2026
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About Us
Academy of Art University, established in 1929 by Richard S. Stephens, transforms aspiring students into professional artists and designers. For three generations, the Stephens family has been devoted to the development of aspiring artists and has held the fundamental belief that with proper instruction, hard work and dedication, students can learn the skills necessary to become artistic professionals.