IT Infrastructure Specialist
B1 Marketing Group
Full-time
Gilbert, AZ
Job description
Location: Gilbert, AZ (SanTan Village)
Job Type: Full-Time
Work Arrangement: In-Office
About B1 Marketing
We’re a rapidly growing, multi-million-dollar company specializing in client acquisition. Our vibrant office is located in the heart of SanTan Village Mall and serves as a hub of innovation and energy. Picture state-of-the-art amenities like floor-to-ceiling windows, treadmill desks, complimentary snacks, and more—all fueling a collaborative, creative team that thrives on hard work and big wins. We’re building something special, and we want you to be part of it.
Role Overview
The IT Infrastructure Specialist owns the day-to-day reliability and operation of B1 Marketing’s internal technology environment, including employee devices, core SaaS tools, internal automations, and support of API-connected systems.
Key Responsibilities
IT Infrastructure & Device Management
- Provision, configure, and manage employee laptops, mobile devices, and peripherals.
- Administer Microsoft 365, Zoom, Trello, and other core internal SaaS tools.
- Manage licenses, configurations, and security using an Multi Device Management.
- Provide end-user support and troubleshoot hardware, software, and OS issues across Windows, macOS, iOS, and Android.
- Apply system updates, patches, and baseline security controls to ensure reliability and compliance.
- Maintain documentation and improve efficiency through automation and process improvements.
Network, Security & Systems Reliability
- Perform routine checks to ensure network stability and secure access.
- Enforce IT policies and support cybersecurity best practices.
- Assist with audits, compliance checks, and security improvements.
Optimizations
- Identify and recommend tools and software to improve production system
- Continuously optimize company devices and platforms (laptops, desktops, mobile, and software)
- Improve system performance, reliability, and usability across the organization
- Proactively adopt new technologies that drive efficiency and scale
Must Haves
- 2+ years of experience supporting IT infrastructure in a business environment
- Strong troubleshooting and documentation skills
- Working understanding of APIs and system integrations (no application coding required)
- Comfortable supporting cloud-based SaaS tools
- Clear communicator with a high sense of ownership
Physical & Practical Requirements
- Ability to lift and carry IT equipment (up to 35+ pounds)
- Comfortable with hands-on setup, office reconfigurations, and device deployment
- Reliable, punctual, and able to prioritize effectively
Pay: $25.00 - $30.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Location:
- Gilbert, AZ 85295 (Required)
Ability to Commute:
- Gilbert, AZ 85295 (Required)
Work Location: In person