Media Relations Specialist [207355]
Aquent Talent
San Francisco, CA
Job description
Aquent, a trusted partner to a leading global technology company, is seeking a dynamic communications professional to champion customer success stories, demonstrating the tangible impact innovative tools have on businesses worldwide. In this pivotal role, you will be the voice of our customers, crafting compelling narratives that resonate across various platforms and elevate our brand, directly influencing our market presence and driving business growth. You’ll play a crucial part in showcasing how our solutions empower businesses, shaping public perception and contributing to our continued success.
- Source, develop, and publish compelling customer success stories across owned content channels, including blogs and social media.
- Proactively identify and cultivate pitch ideas for media, maintaining a consistent flow of press outreach for customer success narratives.
- Craft engaging content, including social posts, blog articles, press pitches, and other creative materials to amplify key announcements and milestones.
- Develop comprehensive communications plans for product launches, ensuring customer advocates are prominently featured to illustrate real-world impact.
- Strategically project manage a global pipeline of customer advocates, ensuring a steady stream of new success stories are prepared in advance of launch events.
- Oversee the measurement and reporting of our global advocacy program, providing timely weekly status updates to stakeholders.
- Provide essential support for launch events, including logistics coordination and targeted press outreach.
- Collaborate seamlessly with diverse internal teams, including social media, marketing, product development, research, and legal departments.
- Cultivate and maintain strong relationships with media contacts, industry influencers, and other external stakeholders.
- 5-8 years of experience in business communications, digital communications, product communications, or a customer marketing role.
- Bachelor’s degree in Communications, English, or a related field.
- Demonstrated experience in program and project management.
- A passion for the advertising industry and its transformative impact on businesses of all scales.
- Proven track record of executing impactful and creative communications and social programs.
- Experience in financial, business, and/or advertising public relations.
- Ability to collaborate effectively across multiple functions, including sales, product, and marketing, on comprehensive communications plans.
**About Aquent Talent:**
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
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Client Description
This role will get to work on projects that directly impact top monetization-level goals. Our mission is simple: empower businesses of all sizes to succeed with our monetization tools by providing clear account access and structures.
You’ll be joining a team of talented designers, engineers, and partners passionate about building outcome-driven business experiences for our advertisers.
- Simplify complex concepts for top-tier clients and advertisers
- Create consistent access for advertisers to our ecosystem
- Improve optimal business setup through straightforward experiences, simplified onboarding, and new self-serve tools
This role comes with immediate, high-impact projects directly tied to top-tier advertisers, revenue protection and shaping the future of business presence in the ecosystem (think: making a real difference). You’ll play a key role in shaping UX strategy and collaborate with partners to drive joint success. You’ll have the chance to:
- Solve complex design problems that balance large advertiser needs, technical constraints and business priorities
- Drive direction, strategy and execution across multiple teams
- Be part of a collaborative, smart, supportive (and fun!) team culture
- You have a strong UX/UI sense, and can use your content expertise to influence others
- You think holistically, and get excited about working on a product from end-to-end
- You excel at simplifying complex experiences
- You collaborate well with partners and are a proactive communicator
- You’re comfortable establishing and enforcing standards to ensure quality experiences
- You can create scalable solutions and frameworks to serve as foundations for teams
- Portfolio
- Single Sign on and Domain Experience
- Industry knowledge around 1st party and 3rd parity tools
- Technical Writing experience with Plain Language specification
- Experience working with cross functional teams
- Technology Companies
- B2B or Enterprise Tooling
- Bachelors degree required.
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