Exato.ai

Job Type

Full-Time Salary

Shift

Day

Location

Gaffney, SC (Corporate)

Immediate Supervisor

Director of IT

Benefits

• 401k

• Health Insurance

• HSA Contributions

• Dental & Vision

• Critical Illness Insurance

• Voluntary Short-Term Disability

• Paid Time Off (per guidelines)

• Vacation Pay (based on eligibility guidelines)

• Holiday Pay (per guidelines)

• Christmas Bonus

• Annual Performance Reviews

• Sales Performance Bonuses (discretionary)

• Bereavement Pay

• Employee Discount

• EAP Program

• Referral Program

• Jury Duty

Perks

• Competitive wages

• Flexible schedules

• Closed on Sundays

• Unique team culture

• 'Promote from within' philosophy

• Comprehensive benefit package

• Employee discount

Summary

We are seeking a skilled and experienced Oracle Xstore / Xadmin Administrator with 5–7 years of hands-on experience supporting retail store systems in a multi-location environment. This role will serve as the primary administrator for Oracle Xstore and Xadmin, with added responsibilities across the Oracle Retail ecosystem including CECS, Identity Cloud (IDCS), and APEX. The ideal candidate will bring deep functional knowledge, technical expertise, and operational awareness to support both store and enterprise-level retail. (No Remote Work)

Responsibilities

• Serve as the lead administrator for Oracle Xstore and Xadmin platforms across all store locations

• Configure and manage lead and non-lead register setup, register sequencing, and store onboarding

• Maintain control and delineation of data flow and permissions between Xadmin and Xstore, ensuring secure and accurate operation

• Support Oracle Retail Customer Engagement Cloud Services (CECS) including customer data sync, promotions, and loyalty integrations

• Manage user access, roles, and provisioning through Oracle Identity Cloud Service (IDCS)

• Lead software update cycles, patching, configuration changes, and issue resolution across retail systems

• Collaborate with IT and business teams to manage integrations with ERP (e.g., NetSuite), promotions engine, and 3rd-party retail tools

• Build and maintain applications and reports using Oracle APEX for internal use and operational support

• Create and maintain detailed system documentation, SOPs, and user guides

• Monitor system performance, execute root cause analysis, and ensure compliance with IT and security standards

Qualifications

• 5–7 years of experience supporting Oracle Xstore POS and Xadmin in a production retail environment

• Working knowledge of Oracle Retail applications, especially CECS and IDCS

• Strong experience with register management including lead/non-lead configuration, staging, and version control

• Ability to understand and enforce separation of data and control points between Xadmin and Xstore

• Experience with Oracle APEX for internal tooling, dashboards, or reporting is highly preferred

• Proficient in troubleshooting POS logs, transaction flow, batch processes, and SQL queries

• Clear communicator with experience coordinating between IT, retail operations, and support teams

• Comfortable managing deployments, testing configurations, and documenting system changes

Required Experience

• ERP integration experience, ideally with NetSuite or Oracle Retail

• Exposure to EFT systems, middleware tools, or mobile POS solutions

• Familiarity with retail compliance, PCI standards, and store support escalation processes