SNI Technology

Description

Typical Tasks

• May serve as a team lead;
• Assists with development of strategies, toolsets, procedures and processes of service delivery;
• Manages the coordination, integration, testing and delivery of products/services;
• Analyze, identify, and research opportunities and implement;
• Creates technical design specifications, maps appropriate technologies to planned services during design and identifies the points of integration;
• Integrates solutions including major enhancements, interfaces, functions and features;
• Develops testing strategy for individual solutions and custom test automation frameworks;
• Manages change requests, schedules, technical change, verifies testing results, and monitors technical standards compliance and deployment;
• Collaborates with Configuration Management practice to maintain, update, and communicate the CMDB across processes;
• Develops reports and presentations for senior management, as needed;
• Collaborates in the development of formal training to IT staff, and provides technical coaching as needed;
• Develops tools, systems and reusable components, including APIs, Web portals, databases, and virtual servers hosted on a Cloud environment;
• Tunes systems for maximum performance and efficiency;
• Investigates new technologies that may enhance client's business capabilities;
• Designs and develops automated solutions and processes to enable teams to deploy, manage, configure, scale and monitor their applications in data centers and in cloud;
• Performs tasks associated with software development including troubleshooting and resolving issues with development, test and production systems, release management, adherence to SLAs an OLAs, maintaining technical documentation and assisting with the development of user guides/training materials for systems;
• Develops estimates and operational requirements to enable accurate planning with realistic timelines;
• Conducts and evaluates proofs of concept;
• Create test cases, performs testing, evaluates test results and resolves errors;
• Evaluates existing systems and platforms and provides recommendations for improving performance by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications;
• May be assigned as a Disaster Service Worker, as required;
• Performs other related duties, as required.

Employment Standards

Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities:

Training and Experience Note:

Possession of aBachelor's degree from an accredited college in Programming/Systems or Computer Science or other related field,

And

Six (6) years of experience working in systems and/or IT operations. Three (3) years of this experience must be at a level comparable to the County's Software Engineer classification.

OR

Training and experience equivalent to the possession of a Bachelor's degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis;

And

Eight (8) years of experience working in systems and/or IT operations. Three (3) years of this experience must be at a level comparable to the County's Software Engineer classification.

Special Requirements:

• Ability to travel to alternate locations in the course of work. If driving, possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization.
• Depending on the position, related certifications may be desirable.

Knowledge of:

• A broad range of hardware and software products;
• Design or implementation of a platform; includes categories such as automation, features, security, manageability, etc.;
• System and software engineering;
• Industry best practices, trends, and standards;
• Custom test automation frameworks;
• Technical design specifications and points of integration;
• Methods to integrate solutions;
• Testing strategy for individual solutions and custom test automation frameworks;
• Change requests and scheduling for technical standards compliance and deployment;
• Configuration Management practices;
• Report and presentation preparation;
• Principles of training and staff development;
• Cloud platforms;
• Test cases creation and evaluation;
• Expert level programming experience with multiple languages;
• Tools, systems and reusable components, including APIs, Web portals, databases, and virtual servers hosted on a Cloud environment;
• System tuning for maximum performance and efficiency;
• New technologies that may enhance client's business capabilities;
• Automated solutions and processes for applications in data centers and in the cloud;
• All aspects of software development;
• Operational requirements for planning purposes;
• Proofs of concepts;
• Evaluation of systems and platforms and performance improvement.

Ability to:

• Make relevant, specific, and high value recommendations to the design or implementation of a platform; includes automation, features, security, manageability, etc.;
• Design, develop, test, and deploy systems using proven or emerging technologies, in a variety of technologies and environments;
• Code and script at an advanced level;
• Work with cloud platforms;
• Use a wide variety of open source technologies and cloud services;
• Troubleshoot issues ranging from system resources to application stack traces;
• Integrate solutions;
• Manage change requests, schedules, technical change, verifies testing results, and monitors technical standards compliance and deployment;
• Maintain, update, and communicate the Configuration Management Data Base (CMDB);
• Prepare written reports and presentations;
• Provide formal training and coaching to IT staff;
• Develop tools, systems and reusable components;
• Tune systems for performance and efficiency;
• Keep apprised of new technologies that may enhance business capabilities;
• Design and develop automated solutions and processes for applications in data centers and in the cloud;
• Perform tasks associated with software development;
• Estimate operational requirements for planning purposes;
• Conduct and evaluate proofs of concept;
• Evaluate test results;
• Program in multiple languages at an advanced level;
• Evaluate systems and platforms and provide recommendations for improving performance.