OneCruit LLC

Entry-Level Customer Success Representative

Location: [Tampa, FL]
Full-Time | Entry-Level |

About Us

We’re a fast-growing company in the Healthcare, insurance, professional services dedicated to helping clients get the most out of our products and services. Our team believes that customer success is built on connection — we don’t just solve problems, we help people succeed.

If you’re organized, people-oriented, and ready to launch a career that blends service, communication, and growth potential — this is for you.

What You’ll Do

As an Entry-Level Customer Success Representative, you’ll be the friendly voice and proactive partner for our customers, helping them navigate products, resolve issues, and reach their goals.

Daily Responsibilities:

• Serve as the main point of contact for customer questions via phone, email, and chat.
• Build positive relationships by understanding customer needs and offering solutions.
• Track interactions and feedback in our CRM system.
• Coordinate with internal teams (Sales, Operations, Support) to ensure smooth client experiences.
• Spot opportunities to improve processes, customer satisfaction, and retention.
• Learn continuously — about products, services, and communication best practices.

What We’re Looking For

You don’t need years of experience — just great communication, curiosity, and a willingness to learn.

• Excellent communication skills — written & verbal
• Friendly, patient, and solution-oriented personality
• Organized and detail-focused
• Comfortable with basic computer tools (Google Suite, Excel, CRM software)
• Motivated by helping people succeed
• Ability to Multitask is a must!

Why You’ll Love It Here

Comprehensive Training: We’ll teach you everything you need to know
Career Growth: Clear path into Senior Customer Success, Account Management, or Sales roles
Competitive Pay: Commission + performance bonuses + weekly incentives
Benefits: Health, dental, and vision insurance
Culture: Supportive, collaborative team that actually cares about your success, on site gym, barber in office and weekly meals provided!
Perks: Paid time off, team events, flexible schedule options

Your Future Starts Here

If you’re ready to grow your career in a people-first environment that values learning, teamwork, and positivity — we’d love to meet you.

Apply Today — No experience needed. Just bring your energy and ambition — we’ll handle the training.

Job Type: Full-time

Pay: $56,093.09 - $98,509.96 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person