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IT Technical Support Manager

Flexco

Full-time

Downers Grove, IL

Job description

Job Overview
We are seeking a skilled and experienced IT Manager to oversee our organization's technology infrastructure and ensure the effective management of IT projects and daily operations. The ideal candidate will possess a strong background in IT infrastructure management; technology solutions and implementation; data security and compliance; and project management. This role requires a proactive leader who can supervise IT staff, implement best practices, and enhance our technology systems to support business objectives.

Responsibilities

  • Manage IT infrastructure. Oversee networks, servers, and operating systems to ensure seamless functionality.
  • Lead and manage IT projects from inception to completion, ensuring timely delivery and adherence to project specifications while staying within budgets.
  • Develop IT staff. Provide training, leadership and support to ensure team effectiveness.
  • Develop IT policies. Create and enforce disaster recovery plans and security protocols.
  • Troubleshoot issues. Resolve technical challenges to minimize downtime and improve system performance.
  • Collaborate with stakeholders. Identify technology solutions that align with business goals and objectives.
  • Oversee upgrades. Manage system upgrades and lifecycle processes.
  • Optimize IT operations. Streamline processes through automation and efficiency improvements.

Qualifications and skills

  • Bachelor's degree in computer science, information technology, or a related field. Master's degree is preferred.
  • Proven experience in IT project management with a track record of successful project delivery.
  • Strong knowledge of firewall configurations, remote access software, and network engineering principles.
  • Demonstrated ability to supervise technical teams effectively while fostering a collaborative work environment.
  • A solid understanding of information security protocols and best practices is required.

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Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • IT management: 7 years (Required)

Ability to Commute:

  • Charleston, WV 25301 (Required)

Ability to Relocate:

  • Charleston, WV 25301: Relocate before starting work (Required)

Work Location: In person