Better Direct

About Us:
Better Direct LLC is a leading provider of technology solutions, helping organizations transform the way they manage and deliver services. We are implementing a cutting-edge Customer Relationship Management (CRM) system with integrated AI features to enhance efficiency, user experience, and customer engagement.

Position Overview:
We are seeking a UI/UX Designer with at least two years of experience to join our team in Tempe, AZ. This individual will play a key role in designing intuitive, user-centered interfaces and experiences for our new CRM system. The designer will work closely with our Software Development team and AI Engineers to create seamless integrations of AI-driven features within the CRM platform.

Required Information:

· Provide us with your link to previous work (Portfolio Website, Designs, Prototypes or Wireframes)

Key Responsibilities:

· Partner with developers, AI engineers, and business stakeholders to design user-friendly CRM workflows and AI-powered tools.

· Conduct user research, gather requirements, and translate insights into wireframes, mockups, and prototypes.

· Design and refine end-to-end user experiences with a strong focus on usability, accessibility, and efficiency.

· Build and maintain design systems, style guides, and ensure visual consistency across the product.

· Conduct usability testing, analyze feedback, and iterate designs for improvement.

· Support integration of AI features, ensuring they provide clear, valuable, and intuitive interactions.

· Stay up to date with design trends, emerging technologies, and best practices in UI/UX and AI-driven interfaces.

Qualifications:

· Bachelor’s degree in Design, HCI, Computer Science, or related field (or equivalent experience).

· 2+ years of professional UI/UX design experience.

· Proficiency with modern design/prototyping tools (Figma, Sketch, Adobe XD, InVision).

· Strong ability to create wireframes, prototypes, and polished UI designs.

· Working knowledge of HTML, CSS, and JavaScript (able to support or write light frontend code when needed).

· Solid understanding of design principles, user research, usability testing, and responsive design.

· Experience collaborating with developers and technical teams in agile environments.

· Familiarity with CRM platforms and/or AI-driven applications is a plus.

· Excellent communication, collaboration, and problem-solving skills.

· Detail-oriented with the ability to balance creativity and practical implementation.

What We Offer:

· Competitive salary and benefits package.

· Opportunity to work on innovative projects at the intersection of CRM and AI.

· Collaborative onsite work environment in Tempe, AZ.

· Professional growth and skill development opportunities.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person