Job Title: CRM/Database Administrator
Location: Nanoscience Instruments, Phoenix, AZ (on-site)
Job Type: Full-time
Job Description:
Nanoscience Instruments is seeking a highly skilled CRM/Database Administrator to manage and optimize our customer relationship management (CRM) system and database infrastructure. This role requires expertise in Salesforce administration and database management to develop back-end solutions, front-end UI/UX layouts, and dashboards. The ideal candidate will collaborate cross-functionally with Sales, Marketing, Service, Logistics, and Applications teams to ensure seamless data integration and usability.
Key Responsibilities:
CRM & Database Development
- Design, develop, and maintain Salesforce CRM and other database solutions to support business operations.
- Create and manage custom objects, fields, workflows, validation rules, and automation within Salesforce.
- Optimize database structures, queries, and performance tuning for efficiency and scalability.
- Ensure data integrity, security, and compliance with best practices and regulatory standards.
Front-End UI/UX & Dashboard Development
- Develop and enhance user interfaces, page layouts, and dashboards to improve user experience.
- Work with internal teams to gather requirements and implement intuitive data visualization and reporting tools.
- Customize CRM interfaces, workflows, and processes to meet business needs.
Cross-Department Collaboration
- Act as a liaison between IT, Sales, Marketing, Service, Logistics, and Applications teams.
- Provide training and support for CRM/database users across different departments.
- Translate business requirements into technical solutions and database structures.
- Work with stakeholders to define KPIs, analytics, and reporting needs.
System Maintenance & Optimization
- Monitor system performance and troubleshoot CRM/database issues.
- Ensure data hygiene, migration, and deduplication to maintain clean, actionable insights.
- Develop and enforce best practices, governance policies, and documentation for CRM/database usage.
- Stay updated on Salesforce and database technology advancements and recommend enhancements.
Qualifications & Skills:
- 2+ years of experience in Salesforce administration (certification is a plus).
- Strong expertise in SQL, database management, and optimization.
- Experience in CRM customization, automation, and API integrations.
- Proficiency in UI/UX design principles for CRM interfaces and dashboards.
- Strong understanding of data security, compliance, and governance.
- Ability to work cross-functionally and manage multiple projects simultaneously.
- Excellent problem-solving, communication, and project management skills.
- Experience with BI tools (Tableau, Power BI, Salesforce reports, or similar) is a plus.
Preferred Qualifications:
- Salesforce Administrator, Developer, or Consultant certification.
- Experience with ETL tools, REST APIs, and third-party CRM integrations.
- Familiarity with marketing automation tools (Pardot, HubSpot, Marketo, etc.).
Why Join Us?
- Opportunity to impact multiple departments with innovative database solutions.
- Work in a collaborative environment with a company that values data-driven decision-making.
- Competitive salary, benefits, and opportunities for career growth.
If you're a detail-oriented CRM/Database Administrator with a passion for optimizing data infrastructure and user experiences, we’d love to hear from you!
Apply now by submitting your resume and cover letter to [email protected].
Job Type: Full-time
Pay: $80,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Schedule:
Work Location: In person
