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IT Systems Support Specialist

Motivational Services, Inc.

Full-time

Augusta, ME

Job description

System Administrator:

 Works with vendor to maintain system standards efficiency ensure design of system allows all components to

work properly together.

 Research and recommend innovative, and where possible automated approaches for system administration tasks.

Identify approaches that leverage our resources.

 Works with vendor to review daily backup operations, ensuring all required file systems and system data are

successfully backed up correctly

 Repair and recover from hardware or software failures. Coordinate and communicate with impacted

constituencies.

 Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add

new services as necessary.

 Works with vendor to assist in maintaining the virtual infrastructure hardware, operating systems, and VMs on

servers which support business processing requirements.

 Works with vendor to help maintain reliable, secure and high performing systems in a multi-domain, multi-site

Windows Active Directory environment

 Supervises the, upgrade, and collaborates to make improvements to the VMWare vCenter and ESXi infrastructure

specific to Company.

 Proactively monitor event logs for changes or errors and take appropriate actions to resolve issues.

 Support and adhere to all ISO standards applicable to the Company.

 Coordinates with vendor to manage available virtual and storage resources within the infrastructure environment.

 Ensures that security procedures are implemented/enforced and isolate issues.

 Create and maintain system documentation for updates made to the infrastructure environment.

 Collaborate with team members to resolve problems.

 Protects organizations value by keeping information confidential.

 Support and adhere to all ISO standards applicable to the Company.

 Adheres to all employment policies/safety policies/practices required by law/established by Company.

 Wears all necessary Personal Protective Equipment directed by the Company at all times.

 Demonstrates sound working knowledge of firearms safety.

 Maintains and keeps workstation and department area clean.

 Immediately reports any maintenance and/or safety issues to Management.

 Demonstrates a positive attitude toward co-workers, other department and the Company.

 Maintains respect, courtesy and professionalism toward all co-workers and the Company.

 Communicates clearly and effectively with co-workers and management.

 Actively participate and support the 5S process within the work area daily.

 Provides backup to IT Helpdesk role at other location(s) as necessary.

Job Type: Full-time

Pay: Up to $85,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance

Work Location: In person