IT Support Specialist
Johnson Feed Inc
Part-time | Contract
Canton, SD
Job description
Key Responsibilities
- Administer and maintain on-premises and cloud-based servers in coordination with MSP teams.
- Partner with MSP to monitor and optimize network infrastructure (routers, firewalls, VPNs).
- Enforce security protocols, manage access controls, and ensure compliance with industry standards .
- Serve as escalation point for troubleshooting and proactively address recurring issues.
- Oversee the MSP relationship, ensuring service-level agreements (SLAs) are met.
- Support upcoming projects such as SharePoint migration, MFA standardization, and Office 365 integration.
- Contribute to disaster recovery planning, testing, and cloud infrastructure optimization.
Qualifications
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).
- 5+ years in system administration/IT operations, with proven MSP collaboration experience.
- Proficiency in Windows/Mac server environments, virtualization (VMware, Hyper-V), and Azure/SharePoint.
- Strong knowledge of security frameworks and compliance best practices.
- Excellent communication skills with the ability to explain technical concepts to executives.
- Certifications such as Microsoft Azure Administrator, Security+, CISSP, or CCNA are a plus.
Additional Details
- Hybrid work flexibility. is possible
- On-call availability may be required for critical issues.
Job Types: Part-time, Contract
Pay: $45.00 per hour
Expected hours: 8 – 16 per week
Work Location: In person