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IT Support Specialist

Johnson Feed Inc

Part-time | Contract

Canton, SD

Job description

Key Responsibilities

  • Administer and maintain on-premises and cloud-based servers in coordination with MSP teams.
  • Partner with MSP to monitor and optimize network infrastructure (routers, firewalls, VPNs).
  • Enforce security protocols, manage access controls, and ensure compliance with industry standards .
  • Serve as escalation point for troubleshooting and proactively address recurring issues.
  • Oversee the MSP relationship, ensuring service-level agreements (SLAs) are met.
  • Support upcoming projects such as SharePoint migration, MFA standardization, and Office 365 integration.
  • Contribute to disaster recovery planning, testing, and cloud infrastructure optimization.

Qualifications

  • Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).
  • 5+ years in system administration/IT operations, with proven MSP collaboration experience.
  • Proficiency in Windows/Mac server environments, virtualization (VMware, Hyper-V), and Azure/SharePoint.
  • Strong knowledge of security frameworks and compliance best practices.
  • Excellent communication skills with the ability to explain technical concepts to executives.
  • Certifications such as Microsoft Azure Administrator, Security+, CISSP, or CCNA are a plus.

Additional Details

  • Hybrid work flexibility. is possible
  • On-call availability may be required for critical issues.

Job Types: Part-time, Contract

Pay: $45.00 per hour

Expected hours: 8 – 16 per week

Work Location: In person