Forge Forward, Inc.

Forge Forward is searching for a System Administrator to support a client in Charleston, SC. Must have a minimum three (3) years’ experience in system administration (e.g., Windows or Linux operating systems) and help desk support. Must be a US citizen and an active SECRET clearance with a current SSBI/T5 investigation. TS/SCI desired. Those not meeting these requirements cannot be considered.

Will provide remote help desk support via telephone or remote administration to technicians in the field. Will manage and update trouble ticket database. Must have the ability to resolve trouble tickets without escalating. Must be self-motivated with attitude for continuous learning and current knowledge of new technology. Familiarity with the OSI model and leveraging knowledge to translate into troubleshooting concepts. Ability to work with other teams to troubleshoot and resolve layered issues. Additional related duties may be assigned. Candidate will have privileged system access and must have ability to meet DoD Cybersecurity Workforce IAT Level II certification with an operating systems certificate.

Functional Skills and Responsibilities:

• Strong written and oral communication, organizational, research, and interpersonal skills are required.

• Demonstrated typing proficiency and expert knowledge of MS Office suite, MS Visio, and Adobe Acrobat Professional.

• Accuracy, attention to detail, consistency, and clarity in conformance with required formats and standards.

• Ability to work effectively in both a team environment and individually.

Requirements:

• Minimum three (3) years’ experience in system administration (e.g., Windows or Linux operating systems) and help desk support.

• Candidates must be a US citizen and with active SECRET clearance and current SSBI/T5 investigation. TS/SCI desired.

• AA/AS technical degree or BS preferred.

• CompTIA Security+ certificate or equivalent.

• Ability to obtain an Operating System Certificate (e.g., Linux+, Windows Server, CCNA, etc.).

Desired Skills:

• Familiarity with Navy and Joint networking architectures.

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Compensation Package:

• Yearly pay

Schedule:

• Monday to Friday

Work Location: In person