CareerZen Logo
Company logo

Director IT Client Services

Universal Technical Institute

Full-time

Phoenix, AZ

Job description

IT Manager – Healthcare IT | Infrastructure, Cybersecurity, Multi-Site (Confidential)
Full-Time | Confidential | Multi-Site Healthcare | Hands-On Leadership | Travel Required

About the Opportunity
A rapidly growing, multi-location healthcare provider seeks a hands-on IT Manager to lead enterprise-wide technology operations and support infrastructure across clinics and corporate offices. This confidential role is ideal for a technically skilled leader with deep experience in healthcare IT, cybersecurity, and multi-site systems management. You'll work directly with executive leadership to ensure secure, scalable, and compliant technology performance while supporting critical clinical and business operations.

Key Responsibilities for a Healthcare IT Manager

  • Lead day-to-day IT operations, managing a lean team and functioning as the escalation point for all technical support and network infrastructure issues.
  • Oversee end-to-end systems performance across multiple office and clinic locations, including LAN/WAN, Wi-Fi, VPN, and endpoint protection.
  • Ensure adherence to cybersecurity protocols, HIPAA compliance, and IT risk management standards through policy enforcement and technical controls.
  • Collaborate with third-party vendors for cloud services, voice solutions, and network support, ensuring cost-effective and reliable service delivery.
  • Support strategic projects including clinic openings, IT equipment deployment, IT asset management, and technology refresh cycles.

Qualifications for a Healthcare IT Manager

  • A bachelor's degree in Information Technology, Computer Science, or a related field is required; an advanced degree or equivalent experience is preferred.
  • Minimum 7 years of progressive IT experience, with at least 2 years in a leadership role supporting multi-site environments.
  • Proficient in Microsoft 365, network administration, endpoint management, and IT support frameworks (Tier 1–3).
  • Industry certifications are preferred (e.g., CompTIA Security+, Cisco CCNA, Microsoft Certified, and HIPAA security training).
  • Fluent in English; must be able to travel regionally up to 30% to support satellite clinics and operations.

Why This Role
This is a rare chance to shape and scale IT operations within a growing healthcare organization—free from legacy complexity. You'll report directly to executive leadership and have the autonomy to drive real change in a purpose-driven, patient-focused environment.

Confidential Search
This position is part of a confidential executive search. Organization details will be shared with qualified candidates at the appropriate stage. All applications will be handled with strict confidentiality.

Equal Opportunity employer

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: In person