Radius Global Solutions LLC

Key Responsibilities:

• Serve as the main point of contact for clients to schedule, confirm, or reschedule appointments.
• Communicate professionally via phone, email, or messaging platforms to ensure clients receive prompt and courteous service.
• Coordinate appointment times between clients and internal staff, ensuring scheduling accuracy and efficiency.
• Maintain up-to-date and accurate information in the company’s scheduling or CRM system.
• Send appointment reminders and follow-ups to clients.
• Assist with client intake by collecting and confirming necessary details prior to appointments.
• Monitor daily schedules to identify potential conflicts and proactively resolve them.
• Collaborate with team members to support smooth workflow and efficient client service.
• Provide administrative support, including logging communications, updating client files, and tracking appointment metrics.
• Uphold a high level of professionalism, confidentiality, and customer satisfaction in every client interaction.

Qualifications:

• Associate’s or Bachelor’s degree preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable working independently in a remote environment.
• Proficiency with scheduling tools, CRM systems, and basic office software.
• Ability to multitask and manage time effectively.
• Reliable internet connection and a distraction-free workspace.
• A friendly, professional, and customer-focused approach always.

Job Type: Full-time

Pay: $46.00 - $55.00 per hour

Benefits:

• 401(k)
• Health insurance
• Work from home

Work Location: Remote