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Credit Card Debt Collector

Radius Global Solutions LLC

Full-time

Remote

Job description

Key Responsibilities:

  • Serve as the main point of contact for clients to schedule, confirm, or reschedule appointments.
  • Communicate professionally via phone, email, or messaging platforms to ensure clients receive prompt and courteous service.
  • Coordinate appointment times between clients and internal staff, ensuring scheduling accuracy and efficiency.
  • Maintain up-to-date and accurate information in the company’s scheduling or CRM system.
  • Send appointment reminders and follow-ups to clients.
  • Assist with client intake by collecting and confirming necessary details prior to appointments.
  • Monitor daily schedules to identify potential conflicts and proactively resolve them.
  • Collaborate with team members to support smooth workflow and efficient client service.
  • Provide administrative support, including logging communications, updating client files, and tracking appointment metrics.
  • Uphold a high level of professionalism, confidentiality, and customer satisfaction in every client interaction.

Qualifications:

  • Associate’s or Bachelor’s degree preferred.
  • Strong verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Comfortable working independently in a remote environment.
  • Proficiency with scheduling tools, CRM systems, and basic office software.
  • Ability to multitask and manage time effectively.
  • Reliable internet connection and a distraction-free workspace.
  • A friendly, professional, and customer-focused approach always.

Job Type: Full-time

Pay: $46.00 - $55.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Work from home

Work Location: Remote