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Systems Support Administrator

F.H. Furr

Full-time | Contract

Manassas, VA

Job description

Enterprise Data Management Services (EDMS)

Senior System Administrator (Eglin, AFB, FL)

Datum Software Inc. d/b/a Datum Technologies Group team is currently looking to hire an experienced System Administrator who will be responsible for providing support for the EDMS program. The System Administrator will ensure servers, workstations, communications devices, and software are on-line and available to the user. The System Administrator shall provide a wide range of system administration services which may include, but not be limited to, installing, supporting and maintaining servers or other computer systems and planning for and responding to service outages and other problems. The systems administrator shall quickly and correctly diagnose software and hardware failures to resolution. The systems administrator shall assist in the prevention of computer hacking and other security problems by implementing preventive measures in compliance with AF or IC enterprise architecture. The systems administrator shall monitor the performance of the system and resolve any issues related to the efficient and effective use of the system in general.

DUTIES & RESPONSIBILITIES:

  • Manage remote systems backup connections and utilities
  • Provide customer support and troubleshoot issues for any software applications including those hosted by cloud or shared service providers.
  • Work closely with the 96 CEG IT group, to ensure superior service and timeframes for mission purposes
  • Conduct regular patch management and vulnerability management to ensure systems under their administration remain operational
  • Provide system administration subject matter expertise during the design, procurement, and fielding of hardware/software systems
  • Correct any deficiencies related to the independent audit reports and CCRI’s
  • Provide ongoing system and applications maintenance to include but not limited to anti-virus updates, patch and/or software installation, backup/disaster recovery capabilities, and security procedures
  • Provide trouble ticket management, coordination, and resolution as a member of a Network Support help desk
  • Maintain, upgrade, and test network components and devices with vendors latest software releases
  • Provide technical input and assist in the development of new, upgraded or developing systems applications documentation, including standard operating procedure documents
  • Provide technical input and assist in the development and maintenance of systems documentation, i.e., operational SOPs, IT procedures, and user training material, accreditation documentation
  • Provide technical input and assist in the development maintenance of system development life cycle plans
  • Perform system engineering, conceptual design, detailed design for architecture, and configuration enhancements of existing and new networks
  • Develop and create baseline configurations for core applications and devices (HyperV, IIS, AzureDevOps etc.)
  • Perform design and administrative tasks in IIS for web services and applications in .Net
  • Provide POC support through interaction with local COMM and Wing Cyber office.
  • Ensure all network and application changes are implemented and approved the CCB (Change Control Board)
  • Develop/provide instructions, system design documentation, purchase and/or installation of network support equipment/software
  • Network Planning and Design, including research on various COTS tools, new technologies, and the development of white papers evaluating these technologies supporting the cost benefits, power management and impact on efficiencies

· Provide on-site training at Government and contractor locations.

· Ensure training stays current with the services offered throughout the life of the ATO.

· Provide support in the accreditation process by performing assessments within the Risk Management Framework within Emass.

· Provide support for COTS software such as AutoCAD, ESRI Arcgis Server, e4Clicks and others.

MINIMUM REQUIREMENTS:

  • Secret Security Clearance (SSBI)
  • DISA – US1379 DCWF Windows System Administrator -Required
  • CWF Role ID 451-DISA – US1379 DCWF Windows System Administrator -Required FSA Foundational qualification
  • CWF Role ID 722 – DCWF ISSM/ISSO – Preferred Intermediate Foundational qualification
  • Computing competency certifications for Microsoft Windows Server 2019 and 2022 and Microsoft Windows 11
  • Minimum of four (4) years of experience in achieving and maintaining AF system ATO certification.
  • Minimum of five (5) years of experience providing Oracle, other database, network, and security support.
  • Troubleshoot physical and virtual Servers
  • Configure, maintain Windows Server Update Service
  • SCAP, STIG, and ACAS remediation proficiencies
  • Local Presence to provide support.
  • Perform other duties as assigned by the Datum Lead or Datum leadership.

Preferred Proficiencies:

  • Microsoft: Server 2019 and 2022, Azure DevOps, IIS 10, HyperV, Failover Clustering, Active Directory, WSUS, Group Policy Management, DNS, SQL Server
  • ESRI: ArcGIS Desktop, ArcPro, ArcGIS Server
  • Veritas: Backup Exec 22+
  • Technical Writing and POAM generation
  • Familiarity with DODi, AFI, Notam and TCNOs
  • Cloud Services: CloudOne or similar

ADDITIONAL INFORMATION:

The contractor shall provide planning, analysis, troubleshooting, integration, installation, operations, maintenance, training, documentation, and administration services for all types of data networks, including, but not limited to, enterprise systems, Local Area Networks (LAN), client-server, workstations and peripherals, and Internet access. The contractor shall also maintain a centralized technical assistance service that supports problem resolution and distributes general network information.

Datum Technologies Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Types: Contract, Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Vision insurance
  • Paid Time Off

Schedule:

  • 8-hour shift
  • Weekends as required

Job Types: Full-time, Contract

Pay: $105,000.00 - $120,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekends as needed

Work Location: Hybrid remote in Eglin AFB, FL 32542