DevOps & AI Automation Engineer
Specifi VA Ltd
Full-time
Remote
Job description
Job summary
We are seeking a technically versatile DevOps & AI Automation Engineer (Bitrix24 Specialist) to join a growing UK- based client organisation. This is a dual-function role requiring strong system administration and infrastructure management capabilities alongside the ability to design, build, and deploy intelligent AI agents, chatbots, and automati
Min Qualification: Degree Experience Level: Mid level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 9 to 5 Applicant Location: Remote (Work From Home), Nigeria
Job descriptions & requirements
Responsibilities:
System Administration & DevOps:
- Manage, maintain, and monitor cloud and on-premises infrastructure (Linux/Windows servers, VMs, containers)
- Administer and optimise CI/CD pipelines and deployment workflows
- Implement and maintain security protocols, access controls, and compliance standards
- Monitor system performance, availability, and capacity, proactively resolving issues
- Manage DNS, networking, firewalls, VPNs, and cloud services (AWS, Azure, or GCP)
- Maintain disaster recovery plans, backup procedures, and business continuity protocols
Bitrix24 Administration & Development:
- Administer and configure the organisation's Bitrix24 environment (CRM, tasks, workflows, communication tools)
- Build and maintain Bitrix24 automation rules, business processes, and workflow triggers
- Develop and deploy Bitrix24 chatbots and virtual assistants using the Bitrix24 REST API and Open Channels
- Integrate Bitrix24 with third-party applications via REST API, webhooks, and middleware tools
- Create and maintain user roles, permissions, and onboarding configurations within Bitrix24
- Troubleshoot Bitrix24 platform issues and liaise with Bitrix24 support where required AI Agent & Bot Development
- Design, build, and deploy AI-powered chatbots and virtual agents for the company website and customer-facing channels
- Develop internal AI automation bots to handle repetitive tasks, data entry, notifications, and escalations
- Integrate large language model (LLM) APIs (e.g. Anthropic Claude, OpenAI GPT) into existing workflows and platforms
- Build and maintain agent orchestration logic, prompt engineering pipelines, and tool-use integrations
- Implement retrieval-augmented generation (RAG) where appropriate, including embedding models and vector databases
- Monitor AI agent performance, iterate on prompts and logic, and maintain comprehensive logging
Automation & Scripting:
- Write and maintain automation scripts in Python and/or Bash to streamline operational and business processes
- Build internal tools and integrations connecting various systems via APIs and webhooks
- Identify manual, repetitive workflows across the organisation and propose and implement automated alternatives
What You'll Be Doing?
- Keeping the organisation's infrastructure secure, stable, and scalable — servers, cloud, networks, the lot
- Owning the Bitrix24 environment: CRM configuration, workflow automation, user management, and integrations
- Building AI bots and virtual agents for the website, customer support, and internal processes
- Integrating LLMs (like Claude or GPT) into real business workflows that actually save people time
- Developing Bitrix24 chatbots using the REST API and Open Channels
- Writing clean automation scripts and building internal tools that make everyone's lives easier
- Proactively spotting manual processes that can be automated — and then automating them
Requirements:
- Degree in Computer Science, Information Technology, Software Engineering, or equivalent practical experience
- Minimum 2 years of experience in a DevOps, systems administration, or infrastructure engineering role
- Demonstrated hands-on experience with Bitrix24 or similar system, including CRM administration, workflow automation, and bot development
- Solid scripting ability in Python and/or Bash; comfortable building and debugging automation scripts
- Working knowledge of LLM APIs (Anthropic, OpenAI, or equivalent) and AI agent frameworks
- Experience deploying and maintaining containerised applications (Docker, Kubernetes or similar)
- Familiarity with cloud platforms: AWS, Azure, or GCP
- Proficiency with version control systems (Git) and CI/CD tooling (GitHub Actions, Jenkins, or similar)
- Strong understanding of REST APIs, webhooks, and integration patterns
- Excellent problem-solving skills and ability to work independently in a remote setting
- Effective written and verbal communication in English
Technical Skills (Essential):
- Python and/or Bash scripting
- CRM/Workflow platform — Bitrix24 or equivalent (full training provided where needed)
- Working exposure to LLM APIs (Claude, GPT, or equivalent)
- Docker
- Cloud platform — AWS, Azure, or GCP
- CI/CD tooling — GitHub Actions, Jenkins, or similar
- Git version control
- Monitoring & logging — Grafana, Datadog, CloudWatch, or similar
- REST APIs and webhooks
Desirable / Bonus Skills:
- Experience with agent frameworks such as LangChain, CrewAI, AutoGen, or similar
- Knowledge of RAG pipelines, vector databases (Pinecone, Weaviate, ChromaDB), and embedding models
- Familiarity with chatbot builder platforms (Tidio, Intercom, Voiceflow, or equivalent)
- Experience with no-code/low-code integration tools (Zapier, Make/Integromat, n8n)
- Previous experience in a client-facing or managed services environment
- Bitrix24 Partner certification or completion of official Bitrix24 developer training