Major Responsibilities:
- Supports data analysis and reporting for the Firm
- Provide support to the Operations and Compliance team on various data related projects
- Provide technical support to internal team for troubleshooting hardware and software issues
- Maintenance, administration and upkeep of information in various technology platforms both from a Compliance and Operations standpoint
- Basic troubleshooting and access assistance for internal team and affiliates for Firm technology portals
- Maintenance and upkeep of the phone system technology
- Acts as liaison to the outsourced IT team for structural and escalated technical issues
- Monitoring of internal hardware and software inventory
- Monitoring of cybersecurity programs and systems
- Improve or enhance current technology platforms
Educational Requirements
- Bachelor's degree or equivalent experience in data maintenance / IT.
Experience Requirements
- 3 years or more IT or systems management experience
- Experience or knowledge related to cyber security is preferred
- CompTIA A+ Certification preferred
Technical Skills
- Proficient knowledge of the full Microsoft Office Suite
- Experience supporting Microsoft 365
- Proficient in troubleshooting technical issues
Required Skills
- Ability and desire to take proactive action and initiative to identify and resolve problems
- Highly detail oriented
- Excellent problem-solving skills and the desire to find solutions
- Strong organization and communication skills
- Ability to self-manage, prioritize and organize
- Able to communicate well in person, over the phone, and through email
Job Type: Full-timeBenefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
Education:
Experience:
- Data management: 3 years (Required)
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person