*** Seasonal Work From Home Opportunity! ***
U-Haul is seeking driven individuals who embrace challenges and excel at connecting products and services with customer needs. Every inbound call is an opportunity to actively listen, provide excellent service, and make a lasting impact during what can be a stressful time for customers. By following the sales process, confidently asking for business, and overcoming objections, you'll experience a sense of achievement while reaping financial rewards—all from the comfort of your own home.
Whether you're a student, educator, or someone looking for a temporary Summer job, this opportunity is perfect for YOU! Exceptional performance as a Seasonal Agent could lead to a promotion to a part- or full-time permanent role. Launch your career with us and take advantage of incredible opportunities for growth and advancement!
Compensation:
$17-20/hour ($13.00 hourly base wage plus discretionary sales bonus, per Reservation. Note: Hourly base wage may be higher, depending on state or local minimum wage laws).
Job Requirements:
- Available to work between 12:00 PM – 8:00 PM, Arizona time. Priority given to Candidates available Monday, Thursday, Friday, Saturday, and Sunday.
- Must be able to attend required paid training for 3 weeks Monday- Friday 11am-5pm AZ / MT time
- Must be able to commit to and work for a duration of at least 8 weeks.
- Must be able to commit to and work 25 to 40 hours per week, with priority given to Candidates able to commit to 30+ hours per week.
- Must be able to work at least one 8-hour shift on a weekend day per week, with priority given to Candidates able to work both weekend days.
- Availability to work on holidays is required to provide continuous support for customers year-round. On these holidays, you may be asked to adjust your schedule beyond your usual availability to meet business needs.
- Hours not guaranteed. Schedules may adjust based on demand and call volume.
- This position will conclude on Sunday, September 28th, unless a promotion to a part- or full-time permanent role is offered.
Initial Education/Training:
Our paid, dynamic three-week training program is designed to quickly build on your existing skills and prepare you to independently assist U-Haul customers. The program combines instructor-led discussions, role-playing, interactive games, simulations, videos, and e-learning modules through U-Haul University. Our instructors, who bring real-world experience from the front lines, will guide and support you every step of the way, ensuring you’re ready to confidently handle customer calls starting in your first week.
Minimum Experience:
- One year Customer Service or Sales experience in a retail setting/environment.
- Exceptional interpersonal and communication skills, with a clear, articulate speaking voice, strong verbal communication, and a keen ability to actively listen.
- Proven ability to prioritize tasks, manage multiple responsibilities simultaneously, and efficiently navigate various business software applications.
- Completion of a job-related assessment is required for consideration.
Work From Home Requirements:
- All work duties, including initial education, must be performed from your home address in a private, quiet workspace.
- Child-care and/or dependent arrangements must be made as if you were working in-person in an office environment. This position does not allow flexibility to be on-call care for others during work hours, either.
- A personal home computer that meets the technical requirements (listed below) is necessary for both the application process and for performing job duties.
Technical Requirements:
Computer requirements and internet speeds will be verified upon interview, if hired, and if ever experiencing difficulty/interruption. Additional requirements may apply.
Computer Specifications
- Operating System: Windows 11
- RAM: 16GB minimum (32GB recommended)
- Processor: CPU benchmark score of 6,000 minimum (10,000 recommended)
- Storage: SSD with at least 5GB free space
Additional Hardware
- Webcam (external or built-in)
- USB headset (wired)
Internet Speeds
- Ping: under 100
- Download: 50MB minimum (100MB recommended)
- Upload: 5MB minimum (10MB recommended)
Physical Demands:
The work involves light physical exertion, including sitting for long periods, focusing on a computer screen, and taking phone calls using a wired headset.
Job Types: Part-time, Seasonal
Pay: From $17.00 per hour
Benefits:
- On-the-job training
- Work from home
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: Remote
