Confidential

Maintain local hardware infrastructure, including servers, phones, pc’s, mobile devices, security systems, RF devises, and all technology related devices. Responsible for relationship with technology vendors.

Provide second line technical support and training for staff on desktop computers and applications, remote access, phones, smart phones and related technology. Assist staff in understanding and using technology through group and individual training.

Direct Desktop Support Technician in meeting goals and objectives of the department.

Second line support, troubleshooting for all technology support issues

Develop and coordinate employee IT training program and materials

Coordinate Procurement and deployment of IT hardware, security related hardware, mobile devices, maintain asset records

Special projects as assigned

Responsible to adhere to all safety policies and procedures

Responsible to for developing and maintaining the IT budget

Responsible for the maintenance of the on-site server and infrastructure.

Other duties as required

BS Degree in related field

2 years relevant experience

Must be a team player

Job Type: Full-time

Pay: From $27.00 per hour

Expected hours: 40 – 42 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Compensation Package:

• Weekly pay
• Yearly bonus

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

People with a criminal record are encouraged to apply

Ability to Commute:

• Rome, NY 13441 (Preferred)

Ability to Relocate:

• Rome, NY 13441: Relocate before starting work (Required)

Work Location: In person