Career Connection Network

Career Connection Network has a new opening for an IT Support Specialist to join our clients dynamic team! In this role, you will be responsible for providing technical support and assistance to all staff members while helping to ensure the smooth operation of the IT infrastructure. The ideal candidate will have an advanced understanding of operating systems, business applications, printing systems, and network systems.

If you are passionate about technology and dedicated to providing outstanding support, we encourage you to apply today! Call Career Connection Network at 716-630-7008 for more information!

Position Details:

• Pay rate of $21-$26/hr. based on skill level and experience
• Hours are 8:30am - 5:00om, Mon - Fri (flexibility)
• Direct hire opening + a full benefits menu to take advantage of
• This entry level position is in our clients corporate office and recent IT grads can be considered!

Responsibilities include:

• Managing and maintaining all IT infrastructures, including servers, networks, security cameras, and access control systems.
• Providing technical support and assistance to all employees, troubleshooting hardware and software issues, and resolving IT-related problems in a timely manner.
• Installing, configuring, and maintaining computer hardware and software, including operating systems, applications, and security patches.
• Creating and managing user accounts and access permissions for employees, including email accounts, network drives, and software applications.
• Assisting in the implementation and maintenance of IT security policies and procedures to protect company data and infrastructure from cyber threats.
• Conducting regular maintenance and updates on computers, tablets, and other hardware devices to ensure optimal performance and reliability.
• Collaborating with external vendors and service providers to procure IT equipment, software licenses, and technical support services as needed.

Skills/ Qualifications:

• A.A.S in Computer Information Systems OR equivalent experience.
• 1+ years of professional IT experience.
• Adept with Microsoft Office applications.
• Strong written and verbal communication skills.
• Must be able to prioritize with the ability to multi-task and adapt to changes quickly.
• Ability to work in a team and communicate effectively.
• Diagnosis skills of technical issues.
• Technical awareness with the ability to match resources to technical issues appropriately.

#IND123

Job Types: Full-time, Permanent

Pay: $21.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Education:

• Associate (Preferred)

Experience:

• professional IT : 1 year (Required)
• Microsoft Office: 3 years (Required)

Ability to Commute:

• Williamsville, NY 14221 (Required)

Work Location: In person