Full-time
St. Louis, MO
Job description
Job Summary
Love managing networks? Already worked for an MSP? Ready for new challenges?
We’re looking for someone who has worked independently – having full responsibility for building networks from the ground up. You’ll support our clients both remotely and about 40% in the St. Louis Metropolitan area. You’ll manage the whole data path – ISP/Firewall/Server/Switch, and down to the nuts and bolts of AV, vertical apps, etc. You are afraid of nothing.
This position will touch all aspects of client networks as well as interfacing with management. You’ll be involved with all our network, security, and cloud technologies, as well as with our management systems. If you want to be an important part of a growing organization, then this may be the right position for you.
We require an intelligent, experienced technician with an outgoing personality and excellent communication skills. You will be the main interface with our clients with the responsibility to perform and track maintenance and repair tasks as well as to communicate their needs to management. As administrator, you'll have authority over assigned systems to ensure network stability and performance, while prioritizing, troubleshooting, diagnosing, and resolving problems. You'll also act in a project management role for upgrade projects of both hardware and software. Depending on the client, you may work either remotely or on-site, performing basic and advanced tasks, as well as in-depth troubleshooting.
Responsibilities and Duties
You’ll be responsible for the stability and improvement of all network administration functions on our clients' networks – monitoring system health, correcting problems and improving configurations, and ensuring proper maintenance and updates. As required, you'll troubleshoot and diagnose problems, and communicate your findings to clients, co-workers, and management. While you generally make your own schedule, you should be prepared to work on-site.
Qualifications and Skills
HARDWARE AND SOFTWARE RESPONSIBILITIES
- Windows Servers, AD, GPOs, Powershell, etc,
- Mail Systems (Office 365 and Google Workspace),
- Firewalls (Sophos, Sonicwall, etc),
- Anti-virus (Webroot, Sophos, etc.),
- VOIP (Vonage, NUSO, etc),
- Technologies (Wireless, VPN, DNS, DHCP, IOS, Android, etc), and
- Cloud services (Office365, AppRiver, Acronis, AV, etc)
SKILLS
-Troubleshoot applications with vendors,
- Knowledge of DNS, DHCP, AD, GPOs, etc.,
- Firewall setup, configuration, and programming,
- Advanced diagnostic and troubleshooting skills,
- Ability to work independently,
- Comfortable working with unfamiliar technologies,
- Good communications for interfacing with clients and management,
- Diagnose glitches in AD, Registry, Mail flow, routers, etc.,
- Data recovery,
- Ability to learn new technologies independently,
- Comfortable onsite communicating with end users, and
- Adaptable to shifting plans.
THINGS YOU WON'T BE ASKED TO DO:
-Coding,
-Website Design or Maintenance,
-Cabling or Electrical work, and
-Residential.
IDEAL CANDIDATE:
-Previous work experience at an MSP or equivalent,
-Comfortable with about 40% on-site time,
-Excellent Time-Management Skills,
-Detail Oriented (including documentation),
-Project Management Skills,
-Comfortable with Face to Face conversations, plus phone work,
-Interested in learning new technologies,
-Proven Multitasker,
-The ideal candidate will enjoy identifying, diagnosing, and resolving client and technical problems and issues in an efficient and timely manner.
Benefits
Pay for this position is dependent upon your skill set. The pay range is $55- $70,000.00.
We supply business tools and reimburse business mileage and expenses.
We embrace diversity and encourage all to apply.
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
Language:
Work Location: Hybrid remote in St. Louis, MO 63144
