Helix

Location: Remote (East Coast hours preferred) Type: Part-Time, 1099 Contract Hours: 20–25 hours per week

About the Role

We're a growing digital marketing agency seeking a reliable, detail-oriented Systems Administrator to support our team of 50+ remote employees and contractors. This part-time contract role is essential to keeping our operations running smoothly—from onboarding new team members to managing the tools and hardware that power our work.

Responsibilities

User Support & Onboarding

• Set up accounts and provision access for new employees and contractors
• Serve as the first point of contact for troubleshooting software, hardware, and access issues
• Create and maintain documentation for common processes and FAQs

Hardware & Inventory Management

• Order, track, and manage hardware inventory (laptops, peripherals, etc.)
• Coordinate equipment shipping for remote team members
• Handle offboarding equipment retrieval and redeployment

Systems Administration

• Manage user permissions across our tech stack
• Maintain security protocols, including password management via Bitwarden
• Support integrations and automations through Zapier

HubSpot & Automation Management

• Administer HubSpot instance including user management, permissions, and team structure
• Build and maintain workflows, sequences, and automation within HubSpot
• Create and manage integrations between HubSpot and other tools in our stack
• Develop cross-platform automations using Zapier to streamline operations
• Troubleshoot and optimize existing automations to improve team efficiency

Tech Stack

Administrative Tools (Primary) Google Workspace, Slack, Zoom (Phone/Revenue Accelerator), Bitwarden, Asana, Gusto, Guideline, QuickBooks, Zapier, Zight, Adobe

Marketing & Automation Tools (Primary) HubSpot (CRM, Marketing Hub, workflows, sequences)

SEO & Marketing Tools (Secondary) Ahrefs, CallRail, SurferSEO, Screaming Frog, Semrush, Canva, Grammarly, Elementor, RankMath, Gravity Forms, Keyword.com, Anthropic, OpenAI

Qualifications

• 3+ years of experience in IT support or systems administration
• Hands-on experience with HubSpot administration, including workflows, sequences, and user management
• Proficiency building automations in Zapier or similar platforms
• Strong understanding of how marketing and sales tools integrate with one another
• Familiarity with SaaS tools, user provisioning, and access management
• Strong troubleshooting skills and a patient, service-oriented approach
• Highly organized with excellent attention to detail
• Trustworthy and comfortable handling sensitive employee and financial data
• Strong written communication skills
• Availability during East Coast business hours with reliable responsiveness
• Must be able to work as an independent contractor (1099)

Nice to Have

• HubSpot certifications (Admin, Marketing Software, etc.)
• Experience with HubSpot API or custom integrations
• Experience supporting a remote-first or distributed team
• Familiarity with digital marketing workflows and campaign operations
• Experience with MDM (mobile device management) solutions

Compensation

• $18 - $22 per hour

We're looking for someone who takes ownership, communicates clearly, and genuinely enjoys helping people solve problems. If that sounds like you, we'd love to hear from you.

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