The Position:
The Senior IT Manager will be responsible for and have managerial responsibility over the operation and maintenance of the company's information technology and systems administration. In addition, the managerial nature of the position will require monitoring of all internal IT-related operations, as well as new initiatives, to ensure general compliance with US and global-level cybersecurity standards. The person in this role will set up, administer, and troubleshoot all aspects of information systems including, but not limited to, networking hardware and applications, company-issued computers, and software applications. The Senior IT Manager will also be required to comment on and/or approve items that relate to cybersecurity. These items may be broad in nature, as Sungrow operates under a highly developed international information technology infrastructure both in terms of general IT administration and also on a product-specific level pertaining to Sungrow’s solar inverter and battery energy storage systems divisions.
Key Responsibilities:
Strategic IT Leadership
- Develop and implement IT strategies that align with organizational goals and support long-term growth.
- Oversee general IT administration, working closely with the cybersecurity team to ensure compliance with U.S. and global standards.
- Collaborate effectively with HQ in China, the U.S.-based cybersecurity team, and other stakeholders to align local initiatives with global standards and requirements.
- Prepare for the eventual transition of CRM/ERP operations from HQ to local management, including team building and process planning.
IT Operations & Support
- Lead internal IT support, including troubleshooting and assistance for hardware, software, networking, ERP/CRM, and product-related applications.
- Manage employee onboarding and offboarding, including hardware provisioning, account creation, and software access.
- Oversee user account management, license allocation, and the evaluation of new software tools.
- Maintain and track IT assets, primarily laptops and peripherals.
Cybersecurity & Compliance
- Partner with the cybersecurity team to maintain compliance with ISO 27001 and other data protection requirements.
- Support cybersecurity awareness across the company and respond to employee security-related inquiries.
- Monitor systems, applications, and hardware infrastructure to ensure ongoing compliance and security.
Systems & Infrastructure Management
- Support network infrastructure planning and maintenance to ensure optimal performance and secure data handling.
- Source, evaluate, and maintain SaaS and enterprise-level software solutions, including CRM systems, in line with business and compliance needs.
- Participate in ERP and CRM migrations and system enhancement projects.
Projects & Process Improvement
- Coordinate with HQ IT on software, hardware, and process improvement initiatives.
- Develop and document local IT protocols and workflows.
- Resolve technical issues promptly using best practices and available resources.
- Lead or contribute to special IT projects as assigned.
Qualifications:
- 3–5 years’ experience with ERP and CRM systems.
- 3–5 years managing IT helpdesk/support operations for internal teams.
- 3–5 years in IT leadership roles.
- Experience with ISO 27001 compliance.
- Advanced technical knowledge of Microsoft Windows, Microsoft 365, Microsoft Office, networking, device configurations, and peripherals.
- Strong analytical, problem-solving, and project management skills.
- Excellent written, verbal, and visual communication skills, with experience collaborating across cultures.
- Proven ability to work independently in a fast-paced, deadline-driven environment.
- Ability to build and scale a team as the role expands.
Education or Desired License and Certificates:
- Bachelor’s degree in Information Technology or closely related field from accredited university or college
Competencies
- Technical problem solving/analytical skills
- Self-starter, strong initiatives and an excellent communicator
- Organization, detailed-oriented nature and strong initiative
- Strong technical support focus and a service oriented individual
Work Location and Status:
- Full time, Costa Mesa, CA (Hybrid)
- No visa sponsorship
Compensation:
- Compensation commensurate with experience
- Competitive benefits package and employee programs
- Strong personal and company growth opportunities
As a global renowned renewable energy company, Sungrow Power Supply Co., Ltd. (Stock code: 300274) specializes in R&D, production, sales and services of new energy equipment, such as solar energy, wind energy, energy storage, hydrogen energy, electric vehicles and charging, mainly provides photovoltaic inverters, wind converters and motor driver, energy storage system, floating PV system, motor controller and on-board charger for EV, EV charging station, renewable hydrogen production system, smart operation and maintenance, and commits itself to providing first-class life cycle solutions of clean energy.
Since the establishment in 1997, the Company has been concentrating on the field of new energy power generation, adhering to market demand orientation, and taking technological innovation as the propellant for development. The Company has cultivated a professional R&D team with solid R&D experiences and strong capabilities of independent innovation. Sungrow has led the drafting of multiple national standards, and is one of the few companies in the industry that have mastered a number of independent core technologies.
Photovoltaic inverters, Sungrow’s core products, have been accredited by TÜV, CSA, SGS, and other international authorities, and sold to more than 180 countries and regions in the world. Sungrow’s cumulative installed capacity of power electronic converters across the world has been above 740 GW by the end of December 2024.
The Company has successively won the awards of China Grand Awards for Industry, National Manufacturing Single Champion Demonstration Enterprise, Top 50 Innovative Chinese Companies, National Intellectual Property Demonstration Enterprise, Global Top 500 New Energy Enterprises, and Best Companies to Work For in Asia. Sungrow is a company with state-level post-doctoral research workstation, a national high-tech industrialization demonstration base, a national enterprise technology center, a national industrial design center, a national green factory, and ranks among the best in the global new energy power generation industry in terms of comprehensive strength.
In the future, Sungrow will adhere to its mission of “Clean power for all”, accelerate the development of clean energy power generation system based on the new energy equipment business, innovate and expand new business in the field of clean power conversion technology, keep in close contact with the customers, and strive to build itself into a trusted world-class company.
Sungrow is an equal opportunity employer. Due to high interest in this position, we will only contact candidates who best meet the requirements. Thank you for your interest in Sungrow.
