IT Field & Network Systems Specialist
Pueblo of Pojoaque
Full-time
Santa Fe, NM
Job description
JOB SUMMARY:
Administer and provide technical support for engineering systems.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned:
- Steward our mission (to enrich lives by providing differentiated packaging automation and services) and values (unwavering integrity, servant’s heart, ownership spirit, and continuous innovation and improvement).
- Administer all computers, printers, tablets, and other user endpoint devices
- Create and use software deployment packages using Microsoft Endpoint Manager (SCCM), Intune, or other Mobile Device Management (MDM) products.
- Administer our M365 environment
- Administer user credentials and permissions with Microsoft Entra and Azure Active Directory
- Create and deploy software packages to endpoints
- Manage software licenses and communicate with vendors
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- In-depth knowledge of M365 and other Microsoft solutions.
- In-depth knowledge of identity and access management using Microsoft Entra and Azure Active Directory.
- General understanding of security best practices.
- Proven analytical and problem-solving skills.
- Strong customer service skills.
- Strong oral and written communication skills.
- Ability to work in a project-based, team environment.
- Proficient in multi-tasking and managing multiple projects.
- Strong organizational and time management skills.
- Able to be flexible and adapt to change.
EDUCATION AND/OR EXPERIENCE:
Requires an Associate degree or higher. Minimum of 3 years equivalent experience.
ADDITIONAL INFORMATION:
All full-time positions offer attractive compensation and benefits that include ESOP stock allocation, 401(k) match, a company health clinic, medical, dental, life and disability insurance, volunteer time off, along with holiday pay and paid time off.
As a global leader in the packaging automation industry, Douglas has grown and prospered the right way through supporting our employees, customers, partners, competitors and the world around us with integrity and respect. Be an employee owner. Douglas offers an exceptional environment to achieve your career goals with a positive culture that encourages input and fosters growth at all levels. We believe in teams building strong relationships and working together towards a common vision that aligns with our mission and values.