Emergent Software

Company Overview: Sublimation Health is committed to revolutionizing healthcare by delivering advanced technology solutions that enable health systems to focus on patient care and innovation. As we expand our cloud infrastructure to support critical healthcare applications, including Epic EHR systems, we seek a skilled Cloud Engineer specializing in infrastructure management and vendor integration. Join our team and play a pivotal role in building and maintaining the cloud environment that powers the future of healthcare.

Position Summary

We are seeking an experienced Cloud Engineer with strong Windows infrastructure and networking expertise to join our healthcare technology team. In this role, you'll work closely with our development teams to deploy and maintain the tools they build, while also partnering with third-party medical application vendors to architect and implement infrastructure solutions that meet their specific requirements.

The ideal candidate brings deep technical knowledge in load balancing, networking, and Windows system administration, combined with the ability to translate complex vendor requirements into robust cloud infrastructure designs. Experience in healthcare IT environments and understanding of compliance requirements like HIPAA is valuable, as you'll be working with systems that handle sensitive patient data.

Key Responsibilities

• Vendor Infrastructure Integration: Work directly with third-party medical application vendors to understand, design, and implement infrastructure requirements for their healthcare solutions in our cloud environment

• Development Tool Support: Deploy, configure, and maintain tools and applications built by our development teams, ensuring reliable operation and optimal performance

• Load Balancing Architecture: Design and implement advanced load balancing solutions using AWS ALB, NetScaler, and other technologies to ensure high availability and optimal traffic distribution

• Network Design & Troubleshooting: Architect and maintain complex network topologies, including hybrid cloud connectivity, VPN configurations, and secure communication channels between on­ premises and cloud environments

• Windows Infrastructure Management: Administer Windows Server environments, Active Directory integration, and PowerShell automation for infrastructure tasks

• High Availability Design: Implement fault-tolerant architectures and disaster recovery strategies for critical healthcare applications

• Performance Optimization: Monitor and tune infrastructure components with focus on network throughput, load balancer efficiency, and overall system performance

• Security Implementation: Ensure all infrastructure meets healthcare security standards and HIPAA compliance requirements

• Documentation: Create and maintain comprehensive infrastructure documentation, vendor integration guides, and operational procedures

MINIMUM QUALIFICATIONS - All Required

• Load Balancing Expertise: 3+ years of hands-on experience with enterprise load balancers (AWS ALB, FS, NetScaler, or similar), including complex routing rules, SSL/TLS configuration, and performance tuning

• Networking Proficiency: Strong understanding of TCP/IP, DNS, routing, VLANs, firewalls, and VPN technologies. Experience troubleshooting complex network issues in hybrid environments

• Windows Systems Administration: 3+ years managing Windows Server environments, Active Directory, Group Policy, and Windows-based infrastructure

• PowerShell Scripting: Demonstrated proficiency in PowerShell for automation, system administration, and infrastructure management tasks

• Cloud Experience: 2+ years working with AWS or similar cloud platforms, with understanding of core services (EC2, VPC, S3, 1AM)

• Problem-Solving Skills: Strong analytical abilities with proven track record of troubleshooting complex infrastructure issues

• Communication: Excellent verbal and written communication skills, with ability to work effectively with vendors, developers, and non-technical stakeholders

PREFERRED QUALIFICATIONS - Strong Candidates Will Have Several

• Citrix NetScaler Experience: Hands-on experience configuring and managing NetScaler ADC appliances, including content switching, SSL offloading, and advanced policies

• High Availability Design: Experience architecting and implementing highly available systems with automated failover, multi-region deployments, and zero-downtime maintenance strategies

• Healthcare IT Background: Previous experience in healthcare environments, understanding of clinical workflows, EHR systems, and HIPAA compliance requirements

• Infrastructure as Code: Experience with CloudFormation, Terraform, or AWS CDK for managing infrastructure through code

• Advanced AWS Skills: AWS certifications and deep knowledge of advanced services (Direct Connect, Transit Gateway, Systems Manager)

• Vendor Management: Experience working with enterprise software vendors to gather requirements and implement complex integration solutions

• Hybrid Cloud Architecture: Experience designing secure connectivity between multiple data centers and AWS, including Direct Connect and VPN solutions

Preferred Tech Stack Experience

• AWS Application Load Balancer/ Network Load Balancer

• Citrix NetScaler ADC

• Windows Server 2019/2022

• PowerShell 7+

• Active Directory & Group Policy

• AWS Systems Manager

• AWS Direct Connect/ VPN

Why Join Us

• Mission-Driven Work: Contribute to transforming healthcare delivery by building infrastructure that supports life-saving applications

• Technical Challenges: Work with complex, multi-vendor environments and cutting-edge cloud technologies

• Professional Growth: Opportunities for continuous learning and advancement in healthcare technology

• Collaborative Culture: Join a team that values technical excellence, innovation, and improving patient outcomes

Job Types: Full-time, Part-time, Contract, Temporary, Permanent

Pay: $75,000.00 - $90,000.00 per year

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Remote