Intercontinental Terminals Company LLC

Location: Remote
Reports To: Chief Executive Officer

I/ONX is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our team developed the world’s first platform to enable CPUs, GPUs, ASICs, and FPGAs to work together for AI and High Performance Compute workloads. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

Role Overview:

We are seeking our first Director of IT to establish and lead our IT operations. This position plays a critical role in making sure our people, systems, and workflows operate smoothly every day, with a focus on IT operations and support. You’ll manage all aspects of IT operations, including end-user support, device and software lifecycle, network administration, and vendor management. Over time, you will build and lead a team to support a growing workforce and evolving business needs.

What You’ll Do

• IT Operations & Support

  • 
    Serve as the primary point of contact for all IT-related issues, providing hands-on support to employees.

  • Oversee device provisioning, software deployment, account setup, and access management.

  • Implement efficient ticketing and support systems to track and resolve IT requests.

• 
  Systems & Infrastructure Management

  • 
    Manage day-to-day IT infrastructure, including networking, connectivity, and business applications.

  • Ensure availability and reliability of collaboration tools, communication systems, and enterprise applications.

  • Partner with engineering teams to support HPC-related workflows where IT intersects with infrastructure needs (e.g., access, storage, connectivity).

• 
  Process, Policy & Compliance

  • 
    Translate security recommendations from the Director of Security Initiatives into day-to-day IT practices.

  • Develop and maintain IT procedures, documentation, and employee training.

  • Ensure compliance with internal standards for access, hardware, and data handling.

• 
  Vendor & Asset Management

  • 
    Manage vendor relationships, contracts, and procurement of hardware/software.

  • Track and maintain IT assets across the company.

  • Optimize licensing and costs through effective vendor negotiations.

• 
  Future Team Building

  • 
    Define the roadmap for scaling IT support as the company grows.

  • Recruit, mentor, and lead a high-performing IT operations team.

  • Establish best practices for IT service delivery.

Who You are

• Required Experience

  • 7+ years of IT operations experience, including hands-on support and systems management.

  • Strong knowledge of IT infrastructure, networking, and enterprise applications.

  • Demonstrated ability to manage IT in technical or high-performance environments.

  • Proven success managing vendors, licenses, and IT budgets.

  • Excellent communication and problem-solving skills, with a customer-service mindset.

• 
  Preferred Experience

  • Experience as the first IT hire or sole IT lead in a fast-growing organization.

  • Background supporting engineering or research teams in HPC or highly technical environments.

  • Familiarity with ERP, HRIS, or other enterprise platforms.

Pay Transparency: The base salary range for this position is $210,000 - $220,000 annually. Actual compensation within this range will be determined by factors such as skills, experience, qualifications, and location. This disclosure is made in compliance with applicable pay transparency laws, including those in California, Colorado, New York, Rhode Island, and Washington.

Third Party Recruitment Disclaimer: Please note, I/ONX HPC is not working with third-party recruiters or agencies at this time. Agencies and third-party recruiters should not contact candidates on behalf of I/ONX HPC or any of its affiliates. Any candidates submitted without prior authorization or agreement will not be eligible for referral fees.

Reasonable Accommodation (ADA in the U.S.)
I/ONX HPC is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

Equal Employment Opportunity (EEOC): I/ONX HPC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.

Data & Privacy (GDPR / CCPA): By applying to this position, you acknowledge that the information you provide in your application will be used to process your candidacy within I/ONX HPC. Your data will be handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA) in the U.S., if applicable.