Stevens Community Medical Center

Job Summary

We are seeking an experienced and hands-on Regional IT Manager to oversee and deliver IT support across multiple locations. This role is critical in ensuring seamless technology operations, infrastructure reliability, and exceptional end-user support for staff at various properties.

Key Responsibilities

• Provide on-site and remote IT support to multiple locations within the region, ensuring minimal downtime and quick resolution of technical issues.
• Oversee local network infrastructure, servers, hardware, and software systems to ensure reliability and compliance with company standards.
• Manage and support property-level IT systems, including POS, PMS, and other business-critical applications.
• Act as the primary liaison between local sites and corporate IT leadership.
• Implement and monitor security protocols to protect sensitive information and ensure compliance with company and industry requirements.
• Maintain accurate documentation of IT assets, systems, and support processes.
• Train and support staff on technology tools and systems, ensuring they are confident and efficient in their use.
• Manage vendor relationships for IT equipment and services.
• Participate in technology projects, upgrades, and rollouts across the assigned region.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience.
• progressive IT support experience.
• Strong technical expertise in network administration, hardware/software troubleshooting, and IT security best practices.
• Proven ability to support property-based systems (hospitality, retail, or service industry experience is a plus).
• Excellent problem-solving, communication, and organizational skills.
• Ability to travel regularly across multiple sites as required.

Ideal Candidate

The right candidate is a proactive problem-solver with a strong service mindset. They thrive in a fast-paced environment, can balance strategic oversight with hands-on support, and are comfortable being the “go-to” resource for multiple properties.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person