Eskenazi Health

Job Posting: Technology Services Manager

Location: Hopkinsville, KY
Department: Technology Services (T.RAD North America)
Reports to: General Manager, Technology Services

About T.RAD North America

T.RAD North America is a leading manufacturer of heat transfer products for the automotive industry, committed to precision engineering, operational excellence, and continuous innovation. As part of a global Japanese corporation, T.RAD embraces the values of integrity, kaizen (continuous improvement), and cross-cultural collaboration.

We are seeking an experienced and highly capable and motivated Technology Services Manager to join our Technology Services Department. This individual will play a key role in managing IT operations, ensuring compliance with global standards, and leading our digital transformation initiatives including AI integration, Cloud based ERP, and in-house software development.

Key Responsibilities

Leadership & Management

• Lead a team of IT professionals, fostering a culture of integrity, collaboration, and continuous improvement.
• Manage daily IT operations, ensuring high system availability, reliability, and security.
• Partner with global counterparts to align with corporate strategy.
• Lead morning sprint meetings
• Report on operations at a regular cadence
• Manage budget and oversee purchasing

Infrastructure & Operations

• Infrastructure: we operate a Juniper network, Windows/VMware server farm, Honeywell scanners, Zebra label printers, automation, cameras, and an S2 access badging system.
• Manage vendors, contracts, and service providers.
• Implement ITGC controls and maintain compliance with JSOX and IATF 16949.

Project Management

• Support IFS Cloud migration and parallel run strategy, including integration with Radley, BarTender, and other key systems.
• Oversee AI and DevOps project initiatives.
• Agile, SDLC, WBS

Innovation & Transformation

• Drive automation initiatives through Domain Level AI projects.
• Develop, maintain, and test disaster recovery and business continuity plans.
• Identify opportunities for cost savings, efficiency, and risk mitigation.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or related field; master’s preferred.
• Minimum 5–7 years of IT leadership experience, preferably in a manufacturing or other demanding environments.
• Strong knowledge of ERP systems (IFS preferred), cloud migration, and IT compliance frameworks.
• Demonstrated ability to manage cross-functional teams and lead through change.
• Experience with network/security management, vendor relations, and project management.
• Familiarity with Japanese business culture and compliance requirements is a plus.

What success looks like:

A successful candidate will bring a proven track record of reliability, professionalism, and strong communication skills—both written and verbal—combined with a high degree of personal pride and motivation. Because T.RAD operates in a 24/7 manufacturing environment, we are seeking someone who can make an immediate impact with a short learning curve.

You will be leading a youthful, intelligent, and motivated IT team that is eager to grow and make a difference. This team requires a leader who can not only guide them to success in their professional careers but also elevate our overall technology operations to the next level. If this describes you, we encourage you to apply.

What We Offer

• Competitive salary and benefits package.
• Opportunity to lead a high-impact IT team during a transformational phase.
• Exposure to global best practices through collaboration with Japanese parent company.
• A culture that values innovation, trust, and professional growth.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person