ARcare

We are seeking an experienced and highly motivated IT Professional to support and manage the technology infrastructure of our multi-office law firm specializing in insurance defense. This position will oversee the IT needs of approximately 100–115 users located across five offices in Florida, ensuring seamless, secure, and efficient operation of all technology systems.

The ideal candidate will have a strong background in expertise in network administration, Microsoft 365 management, end-user support, cybersecurity, and system performance optimization. Prior experience with Attorney's Information Manager (AIM) by Executive Data Systems is highly preferred, as the platform is critical to the firm’s operations.

Key Responsibilities:

• Manage all IT operations across five Florida office locations in West Palm Beach, Broward, Ft. Myers, Tampa and Jacksonville.
• Provide technical support and guidance to approximately 100–115 users.
• Administer and maintain networks, servers, desktops, mobile devices, and cloud systems.
• Lead the configuration, deployment, and ongoing management of Microsoft 365, including Exchange, SharePoint, Teams, OneDrive, and security/compliance tools.
• Support and maintain the Attorney's Information Manager (AIM) platform.
• Ensure data integrity, robust backup solutions, and disaster recovery plans.
• Oversee cybersecurity measures and ensure compliance with best practices.
• Collaborate with leadership to align IT solutions with strategic business goals.
• Manage vendor relationships and coordinate upgrades, licensing, and system maintenance.
• Develop and document IT procedures and train users or support staff as neeeded.

Qualifications:

• 5+ years of experience in IT support or administration, preferably in a legal or professional services setting.
• Proven experience managing Microsoft 365 in a business environment.
• Familiarity with legal practice management software; experience with AIM by Executive Data Systems is a strong advantage.
• Ability to support a state distributed workforce and manage remote access technologies.
• Strong troubleshooting, communication, and interpersonal skills.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Ability to Commute:

• West Palm Beach, FL 33409 (Preferred)

Ability to Relocate:

• West Palm Beach, FL 33409: Relocate before starting work (Preferred)

Work Location: In person