Sierra Forestry Consulting LLC

Job Summary

We are seeking a skilled and motivated IT Professional to support, maintain, and improve our organization’s technology infrastructure. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively with both technical and non-technical users.

Key Responsibilities

• Provide technical support for hardware, software, and network-related issues
  
• Install, configure, and maintain computer systems, servers, and peripherals
  
• Monitor system performance and troubleshoot issues to ensure reliability and security
  
• Manage user accounts, permissions, and access controls
  
• Maintain documentation for systems, procedures, and support requests
  
• Assist with system upgrades, patches, and security updates
  
• Collaborate with clients and internal teams on IT-related projects
  
• Ensure compliance with company policies and cybersecurity best practices

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• Proven experience in an IT support or systems administration role
• Strong knowledge of Windows and/or Linux operating systems
• Familiarity with networking concepts
• Experience with hardware troubleshooting and software installation
• Excellent communication and customer service skills

Preferred Qualifications

• Relevant certifications
• Experience with cloud platforms
• Knowledge of cybersecurity principles and best practices
• Scripting or automation experience

Skills and Competencies

• Strong analytical and problem-solving abilities
• Ability to manage multiple tasks and prioritize effectively
• Attention to detail and documentation skills
• Team-oriented with the ability to work independently