Multi-restaurant and hotel establishment is seeking a tech-savvy individual to maintain and troubleshoot our network environment and POS system. This is a full-time position with flexible hours to a degree. Fun beachside working environment.
Responsibilities:
- Technical Support: Provide on-site and remote technical support to employees for hardware and software issues.
- Troubleshooting: Diagnose and resolve technical issues related to computers, printers, and networks.
- Installation: Assist in the installation and configuration of computer systems, applications, and peripherals.
- Maintenance: Perform routine maintenance and updates on hardware and software systems. Create restaurant items and menus in POS.
- Documentation: Maintain accurate records of support requests, resolutions, and system configurations.
- User Training: Educate staff on best practices for using technology and software applications.
- Collaboration: Work with the IT team to implement new technologies and upgrades.
Qualifications:
- Education: High school diploma or equivalent; coursework in computer science or IT is a plus.
- Experience: Previous experience in an IT support role preferred.
- Technical Skills: Proficiency in Windows operating systems, Microsoft Office 365, and basic networking. Experience with Microsoft Windows Server 2019. Experience with PMS and POS systems. Familiarity with Toast POS a plus.
- Communication: Strong verbal and written communication skills to interact with non-technical users.
- Problem-Solving: Excellent analytical and troubleshooting abilities.
- Certifications: CompTIA A+, Network+, or similar certifications are advantageous.
Working Conditions:
- May require lifting equipment and working in a variety of environments (office, server room, etc.).
- Availability to work flexible hours, if necessary.
- Must have own method of transportation.
Job Type: Full-time
Pay: $23.08 - $27.79 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Ability to Commute:
- Fort Myers Beach, FL 33931 (Required)
Ability to Relocate:
- Fort Myers Beach, FL 33931: Relocate before starting work (Preferred)
Work Location: In person
