General Dynamics Information Technology

The Server and Azure Cloud Services administrator is responsible for managing multiple priorities and following through on projects to their completion. As the Server and Cloud Services Administrator you will be responsible for the overall infrastructure across multiple domains. You will be part of a team that designs, installs, maintains, and troubleshoots client cloud infrastructure, on prem servers, and workstations.

**** THIS POSITION IS LOCATED IN THE SCRANTON, PA AREA AND REQUIRES THE SUCCESSFUL CANDIDATE TO REPORT TO WORK IN PERSON DAILY. ****

Responsibilities:

• Design, deploy, and manage Azure cloud solutions to meet business and technical requirements.
• Optimize Azure infrastructure for performance, scalability, and cost efficiency
• Implement and manage Azure security best practices, including identity and access management (IAM) with Azure Active Directory (AAD).
• Monitor and troubleshoot Azure environments, ensuring high availability and reliability.
• Manage Azure Virtual Machines (VMs), storage, and networking for cloud-based workloads.
• Develop and maintain automation scripts using Azure DevOps, PowerShell, or Terraform.
• Provide technical guidance and support for cloud migrations and modernization projects.
• Install, configure and maintain on prem server related equipment such as server hardware, network storage arrays, and backup appliances.
• Analyze business requirements to develop technical solutions
• Provide Tier 3 support assistance to help desk
• Harden server operating systems and quickly close identified vulnerabilities
• Responsible for the logging of all incoming communications (email, voicemail, live calls, etc.) into the ticketing system in a timely manner with correct prioritization
• Document all relevant information including name, department, contact information, nature of issue, troubleshooting steps taken and resolution
• Utilize knowledgebase, FAQ's, teammates, and all other available resources to aid in incident resolution to resolve customers' issues effectively and efficiently
• Build/maintain documentation, guides, and diagrams that can be utilized by all members of the IT department

Qualifications:

• 5+ years of experience in cloud administration, with a focus on Microsoft Azure and Microsoft 365.
• Experience with cloud computing platforms such as Amazon AWS, Microsoft Azure, and Google Cloud
• Strong understanding of Microsoft Endpoint Manager (Intune) and device management.
• Strong knowledge of server technologies, including Windows and Linux OSes, server roles, security, authentication services, certificate authorities
• Experience installing, configuring and maintaining Windows Server operating systems and roles such as Active Directory Domain Services, File and Print Services, DHCP, DNS, and RADIUS Services.
• Experience installing, configuring and maintaining Microsoft Exchange Server, MS Office 365, Azure AD, and related technologies
• Experience with Microsoft SQL Server, MySQL, MariaDB, Oracle database configuration and administration is a plus
• Experience working on multi-phased projects
• Strong working knowledge of IT related security and security frameworks
• Strong working knowledge of IT security related best practices
• Strong working knowledge of and ability to perform IT security audits across all facets of IT infrastructure, both on-premises and cloud
• Strong customer service orientation
• Strong analytic and problem-solving skills
• Certification with vendors such as Microsoft, Citrix, or VMWare is a plus
• Ability to troubleshoot multiple desktop operating systems and applications
• Effective interpersonal skills and relationship-building skills
• Strong written and oral communication skills; including communication of technical concepts to non-technical people
• Self-motivated and self-directed
• Experience working in a team-oriented, collaborative environment

About Us:

Bedrock Technology is a successful, growing managed service provider and IT consultancy that takes pride in the pursuit of excellence. Our professional, collaborative team takes every opportunity to upgrade our knowledge and our service level. As a Bedrock Technology employee, you will be able to learn, lead, serve and be recognized for your contributions. Individuals who thrive at Bedrock Technology are motivated, talented, serious, and diligent and want to join and remain a part of a winning team. We offer opportunities for career advancement and continued education, a great employee benefits package, and a relaxed work environment.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Security clearance:

• Confidential (Preferred)

Ability to Commute:

• Jessup, PA 18434 (Required)

Ability to Relocate:

• Jessup, PA 18434: Relocate before starting work (Required)

Work Location: In person