Description:
Hammond Lumber Company, voted 2024's Best Places to Work in Maine, is seeking a Full-Time Systems Administrator for our Belgrade, Maine location.
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Install, configure, and support IT Infrastructure according to HLC Standards including: Servers, Firewalls, Switches and other devices.
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Adheres to HLC and IT policies and best practices, providing strategic recommendations, as necessary.
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Maintain systems including customization, configuration, patching, installation, and testing.
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Troubleshoot hardware and software errors by performing diagnostic testing. Coordinate with other IT team members and vendors as necessary.
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Create and maintain accurate documentation of systems, problems and solutions appropriately.
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Assists with managing and monitoring of system and application alerts. Responds as need to resolve issues.
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Perform backup operations and implement appropriate processes for data protection and disaster recovery.
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Perform other work-related duties as assigned.
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Provide support of assigned systems through troubleshooting and resolving hardware/software, and connectivity problems.
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Collaborate with IT staff to ensure issues related to assigned systems are communicated appropriately.
Benefits
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Medical Insurance & Prescription Drug Plan
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Dental Insurance
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Flexible Spending Account
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Health Savings Account
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Employee Purchase Discount
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401(k) Plan
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Discretionary Bonuses
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Paid Holidays
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Paid Time Off
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Volunteer Time Off
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Group Life and Accidental Death & Dismemberment Insurance
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Short Term Disability Insurance
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EAP and Work Life Plan
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Paid Parental Leave
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Employee Outings
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Employee Charge Accounts
Requirements:
- 6+ years of experience with IT maintenance and technical support required
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Associate degree (or higher), preferred.
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Experience managing and supporting enterprise technology solutions.
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Experience with O365, Windows Server, VMWare ESX, Azure, Intune, and SQL Server.
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Strong understanding of Firewall, WAN, LAN, and WLAN technologies.
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Asset management, deploying, implementing, and managing 3rd party antivirus/anti-malware software.
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Experience with scripting languages.
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Knowledge of Cybersecurity and FortiGate preferred.
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Ability to travel to other sites and work after hours when needed.
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Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism.
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Apply critical thinking skills to solve business problems.
