The Pond Guy

Do you love rolling up your sleeves, solving real problems, and improving how a business actually runs? Are you energized by turning business needs into working systems and better processes? Do you believe the best technology leaders inspire trust, collaboration, and forward thinking? Are you ready to bring your technical vision and leadership to a company where every idea matters and your impact is felt every day?

Our core competencies are in eCommerce and brand development of specialty products for both natural and manufactured waterbodies. We serve customers in all of North America and several overseas markets, selling in both B2B and B2C.

We need Director of Technology looking to make an impact and drive change. Do you thrive in partnering closely with the executive team to execute a technology roadmap? If so, then we need you as our Director of Technology.

The Pond Guy / Airmax, Inc. is the leading manufacturer and distributor of pond, lake, and water garden products -including aeration systems, fountains, and water treatments - to a nationwide network of end-users and Airmax dealers. Watch now to learn more about The Pond Guy: https://qrcodes.pro/sIkmTV.

Job Description

As our Director of Technology, you will own the day-to-day execution and continuous improvement of the technology that powers our business. This is a hands-on, player/coach role for a leader who enjoys rolling up their sleeves, solving real problems, and partnering closely with the executive team to turn strategy into results.

You will own how the business actually runs through our systems including ERP, eCommerce, integrations, and infrastructure, ensuring workflows work, data is accurate, and technology supports the business today and as we grow.

• Own the ERP platform end-to-end, including configuration, customization, integrations, data integrity, upgrades, and performance
• Lead the hands-on implementation, configuration, optimization, and support of business-critical systems while partnering cross-functionally with Operations, Finance, Manufacturing, Distribution, and Customer Service to design, improve, and document end-to-end business workflows
• Own the design, integration, and reliability of business intelligence and analytics, ensuring accurate, trusted data and dashboards that enable leaders to make timely, data-driven decisions across operations, finance, sales, and marketing
• Support and enable IoT and connected device initiatives, including connectivity, data flow, monitoring, security, and integrations
• Own IT security, risk management, and disaster recovery operations, including audits, incident response, vendor coordination, and testing
• Manage IT support operations (helpdesk, onboarding/offboarding, hardware, access management), ensuring strong service levels and accountability
• Lead, mentor, and develop the technology team while managing priorities, vendors, and departmental budgets to deliver results efficiently

Don’t know much about ponds? That’s ok! You’ll be trained to be proficient in your job. We utilize an interactive combination of hands-on and visual training to ensure everyone has a complete understanding of TPG, Inc.’s proactive approach to pond management.

Job Requirements

To be successful in this role, you need to have a certain amount of knowledge and skills:

• 8+ years of progressive IT or technology experience, including 3+ years leading teams, projects, or core technology functions
• Hands-on experience designing, implementing, configuring, and supporting production systems, including ERP, eCommerce platforms, cloud/SaaS applications, integrations, and core infrastructure
• Strong working knowledge of ERP platforms and how they support workflows, data, and business operations (manufacturing, distribution, or eCommerce environments preferred)
• Solid understanding of data architecture, system integrations, and business intelligence/reporting
• Experience managing IT infrastructure and operations, including cloud services, identity/access, endpoints, backups, and security controls
• Proven experience overseeing IT support operations, including helpdesk, onboarding/offboarding, and hardware/access management
• Strong problem-solving, communication, and business-partner skills with the ability to translate technical solutions into operational outcomes

This position requires manual dexterity for typing, sitting at a desk, and looking at a computer screen and typing for long periods of time. In addition, portions of the position require the Director of Technology to shadow other departments that may require physical activity, including lifting 25-35 pounds and standing for long periods of time.

We’re looking for a Director of Technology who sees opportunity where others see obstacles, with a mindset rooted in innovation, resilience, and possibility. The words “can’t” and “impossible” aren’t in your vocabulary. You roll up your sleeves, drive progress, and find creative solutions that move the business forward. Beyond daily operations, you seek ways to elevate systems, empower teams, and create lasting value. If you thrive where positivity fuels performance and impact reaches beyond the job description, we want to meet you.

Availability

You must be available to work between the hours of 7 a.m. and 6 p.m. Monday – Friday, with the occasional evening or Saturday for projects that must be done outside of regular business hours.

Compensation

This is a full-time salaried position with benefits. Benefits include:

• Blue Cross Blue Shield Healthcare
• Blue Cross Blue Shield Dental Insurance
• Blue Cross Blue Shield Vision Insurance
• Short-term Disability Insurance
• Long-term Disability Insurance
• Accident Insurance
• Critical Illness Insurance
• Life Insurance
• Paid Time Off
• Holiday pay effective immediately (8 holidays recognized)
• 401 (k) with employer 4% match and revenue sharing
• Employee referral program
• Additional Training Programs: Career Development and Department Shadows

Company Overview

TPG, Inc. is a growing company with over 160 employees. We are a manufacturing company for pond, lake, and water garden supplies with customers in all 50 states, servicing both wholesale and end-users. We have customers with large ponds used for swimming, fishing, and ice skating, and customers with decorative water gardens containing Koi, waterfalls, and plants. Our mission is to help the world enjoy ponds by being passionate, knowledgeable, and providing innovative solutions.

TPG, Inc. is not just a team, we’re a tribe that is ongoing and more like a family. We have fun, pursue our goals, and help each other grow. Becoming part of TPG, Inc. means more than getting a job; it’s a career move. We will give you the support you need to grow with us.

Company Divisions

TPG, Inc. encompasses a family of businesses to support customers in all pond aspects.

Airmax, Inc. – business-to-business and manufacturing. airmaxeco.com

The Pond Guy, Inc. – direct-to-consumer. thepondguy.com

The Pond Guy, Inc. – local services division. weknowponds.com

How To Apply For This Position

Step 1: Submit Your Resume.

Step 2: If selected for further review, you will receive a request to take a ten-minute survey. Please complete the survey within three days of receipt.

Step 3: If selected for further review, you will be contacted for an interview.

The Pond Guy, Inc. prides itself on the quality of its employees, and as such, candidates who receive a job offer will be required to successfully pass a drug/toxins test and background check.