Bridge Global Health

We are seeking a proactive and versatile Technology Team Member to join our organization on a full-time, on-site basis. This individual will play a key role in building, operating, and maintaining our digital infrastructure—including our e-commerce platforms, marketing systems, operational tools, and fulfillment technologies. The ideal candidate is hands-on, resourceful, and comfortable taking ownership of technical systems that support day-to-day business operations.

Key Responsibilities

E-Commerce Platform Management

• Develop, maintain, and optimize our BigCommerce and WordPress websites.
• Implement updates, new features, plug-ins, security patches, and performance improvements.
• Troubleshoot site issues, ensure reliability, and manage integrations with third-party tools.

Marketing Technology & CRM

• Manage digital marketing systems including email platforms, analytics tools, automation, and tracking.
• Support lead capture forms, API connections, and customer workflows.
• Ensure marketing data flows cleanly between platforms.

Inventory, Accounting & Operational Systems

• Administer software platforms used for inventory management, accounting, order processing, and fulfillment workflows.
• Support integrations between e-commerce, ERP, CRM, and warehouse tools.
• Work closely with operations to maintain system accuracy and reliability.

Fulfillment, Pick & Pack Technology

• Oversee software and hardware used in the fulfillment center, including scanners, printers, packing stations, label software, and connected devices.
• Ensure all systems run smoothly to support order processing and shipping.
• Diagnose and resolve hardware/network issues affecting fulfillment operations.

General IT Support

• Provide in-house IT assistance for team members—networking, hardware troubleshooting, user accounts, etc.
• Set up and maintain workstations, routers, access points, and related equipment.
• Manage software licenses and security best practices.

Qualifications

Required

• 2–5+ years of experience in a similar technology, e-commerce, or IT operations role
• Hands-on experience with BigCommerce, WordPress, and common plug-ins/themes
• Understanding of API integrations, webhooks, and platform connectors
• Experience with marketing tools (e.g., Klaviyo, Mailchimp, Meta/Google integrations)
• Working knowledge of inventory or ERP systems (Brightpearl, NetSuite, Cin7, or similar)
• Solid troubleshooting skills across web, software, hardware, and networking
• Ability to work on-site and support a fast-paced operations environment
• Strong organizational skills and ability to manage multiple systems simultaneously

Preferred

• Basic front-end skills: HTML, CSS, JavaScript, Liquid templates
• Familiarity with warehouse tech (barcode scanners, thermal printers, shipping software)
• Experience with accounting platforms (QuickBooks, Xero, or similar)
• Knowledge of cybersecurity best practices

Personal Attributes

• Highly reliable and detail-oriented
• Self-starter with the ability to solve problems independently
• Strong communicator—able to collaborate with operations, marketing, and leadership
• Enthusiastic about building and improving systems that support business growth

Pay: From $7,500.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person