Confidential

The company

As a safety leader in the electrical products manufacturing industry in North America for over 40 years, MELTRIC Corporation designs and builds quality electrical connectors to ensure electrical and user safety. Since 1982, we have manufactured hundreds of thousands of electrical plugs and receptacles that are used safely and without incident in diverse applications in almost every industry.

MELTRIC, responsible for the North American market, is a wholly owned subsidiary of Marechal Electric Group.

www.meltric.com

Founded in 1952 in France, Marechal Electric Group counts among the leading players in the design, manufacturing and sales of electrical power connection systems in industrial environments with or without ATEX atmospheres.

Our independent family-owned business gathers 500+ employees worldwide, of which 1/3 is dedicated to sales and marketing. With a consolidated turnover of over €150 m, its operational and/or sales subsidiaries in Europe, America, Asia, the Middle East, Africa and Australia, offer the best products and local services to the most demanding customers.

www.marechal.com

Job description

We are looking for an IT Systems & Applications Specialist at Meltric’s headquarters in Franklin, Wisconsin. This Specialist serves as the on-site technology lead for the company, responsible for maintaining reliable IT operations, supporting business-critical software (especially the ERP), and coordinating with external IT service providers (MSP) and software vendors.

This role bridges technical systems and business operations to ensure that hardware, software, and users are effectively supported across departments. The position is hands-on and strategic, providing both day-to-day problem-solving and longer-term technology direction.

Main responsibilities include:

1. ERP & Business Applications Management

· Serve as the internal administrator and support lead for the ERP system.

· Coordinate with the ERP vendor for support, patches, and system changes.

· Support integration and data sharing between ERP, CRM, shipping, payroll, and other business systems.

· Develops custom scripts and reporting applications for data extraction and analysis ; maintains and improves database-driven reporting systems to support business intelligence and audit functions.

· Work with department leaders to understand software needs, test updates, and document procedures.

2. IT Operations & MSP Coordination

· Act as the internal point of contact for IT issues, escalating to the MSP as needed.

· Manage relationships with the Managed Service Provider (MSP), ensuring service levels and issue resolution.

· Oversee companywide IT assets: computers, printers, networking equipment, and user accounts.

· Maintain IT documentation including system inventory, access lists, and backup verification.

· Coordinate system upgrades, deployments, and user onboarding/offboarding.

3. User Support & Training

· Provide on-site user support for common IT and software issues.

· Train employees in basic IT best practices and ERP/software usage.

· Develop simple how-to guides or quick reference documents for recurring issues.

4. IT Planning & Continuous Improvement

· Identify opportunities to streamline business processes through better use of technology.

· Maintain documentation of data flows, integrations, and key system configurations.

· Work with leadership to develop a long-term IT roadmap and budget priorities.

· Recommend tools, vendors, and process improvements for future scalability.

· Performs all other duties as assigned.

Candidate’s Profile

Hard Skills:

-5+ years of experience in IT, business systems, or ERP administration (Manufacturing preferred)

-Programming experience in SQL required.

-Experience with Microsoft Office 365 required.

-Software integration experience required.

-Hands-on knowledge of common business systems (ERP, CRM, timekeeping, shipping, accounting). Global Shop experience preferred.

- General knowledge of network hardware/protocols and desktop hardware/operating systems.

-Experience coordinating external IT vendors or MSPs.

-Ability to manage multiple priorities and follow through on projects independently.

Soft Skills:

-Excellent communication skills and ability to work cross-functionally with operations, accounting, and leadership.

-Highly motivated towards company goals.

- Sound judgment and problem-solving skills.

-High level of professionalism and discretion.

Highlights:

-Strong/stable organization experiencing continuous growth.

-Newly created role – great opportunity for the right candidate to help form and grow the position.

-Opportunity to work independently while functioning as a vital part of the Meltric team.

-Wide variety of job responsibilities.

-Support provided from outside contracted IT firm.

-Positive culture with work-life balance.

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Franklin, WI